Once Upon Lisboa | Hotel in Lisbon

| 9.8 (12 Reviews) |  1 Bathroom
Santa Maria Maior Hotel | Once Upon Lisboa

Hotel in Santa Maria Maior, Lisbon

This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and concierge services. Continental breakfast is free. Additionally, dry cleaning and a communal living room are onsite.
Once Upon Lisboa offers 17 accommodations with espresso makers and safes. 42-inch Smart televisions come with cable channels.

Bathrooms include slippers and hair dryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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5 Rua de São Julião, Lisbon, 1100-150, Portugal

Amenities

Air ConditionerAir Conditioner
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • SoapSoap
  • Private bathroomPrivate bathroom
  • ShampooShampoo
  • Hair dryerHair dryer
  • TowelsTowels
  • Toilet paperToilet paper
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • Heating (climate-controlled)Heating (climate-controlled)
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • Turndown serviceTurndown service
  • Mobile key entryMobile key entry
  • SafeSafe
  • SlippersSlippers
  • Electrical adapters/chargersElectrical adapters/chargers
  • SoundproofingSoundproofing
  • PhonePhone
BreakfastBreakfast
  • 1 bar1 bar
  • 1 coffee shop/cafe1 coffee shop/cafe
  • Free continental breakfast available daily 8:00 AM–10:30 AMFree continental breakfast available daily 8:00 AM–10:30 AM
  • Espresso makerEspresso maker
  • Free bottled waterFree bottled water
ParkingParking
  • No onsite parking availableNo onsite parking available
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
EntertainmentEntertainment
  • 42-inch Smart TV42-inch Smart TV
  • Cable channelsCable channels
GeneralGeneral
  • EnglishEnglish
  • PortuguesePortuguese
  • Smoke-free propertySmoke-free property
  • Communal living roomCommunal living room
Guest ServicesGuest Services
  • Soundproofed roomsSoundproofed rooms
  • Luggage storageLuggage storage
  • Front desk (limited hours)Front desk (limited hours)
  • Turndown serviceTurndown service
  • Daily housekeepingDaily housekeeping
  • Dry cleaning serviceDry cleaning service
  • Concierge servicesConcierge services
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 9174 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Scott
May 4, 2026 12:39:49 AM
Review Score:   10
Summary: It was a wonderful place to stay in Lisboa; easy walk to the river and central location. The staff was amazing - helpful, kind, always available. The towels were new, the toiletries lovely. We would absolutely stay here again
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Room Arrangement

Room InfoFacilities
Superior Double or Twin Room
Room Size: 236.8 square feet m2
1 Queen Bed
Superior Double or Twin Room

General

Square feet - 236.8, Bathrobes, Number of bedrooms - 1, Wardrobe or closet, Shower only, Bed count minimum 1, Ping - 6.7, Bed count maximum 1, Square meters - 22, City view
Suite
Room Size: 656.6 square feet m2
1 Queen Bed
Suite

General

Ping - 18.5, Kitchenette, Number of bedrooms - 1, Square feet - 656.6, Microwave, Shower only, Stovetop, Number of living rooms 1, Bathrobes, Cookware, dishware, and utensils, Square meters - 61, Desk, Wardrobe or closet, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view
Premium Double or Twin Room
Room Size: 258.3 square feet m2
1 Queen Bed
Premium Double or Twin Room

General

Bathrobes, Desk, Number of bedrooms - 1, Wardrobe or closet, Shower only, Square meters - 24, Ping - 7.3, Bed count minimum 1, Square feet - 258.3, Bed count maximum 1, City view
Deluxe Double or Twin Room
Room Size: 366.0 square feet m2
1 Queen Bed
Deluxe Double or Twin Room

General

Bathrobes, Separate bathtub and shower, Desk, Number of bedrooms - 1, Wardrobe or closet, Square feet - 366.0, Ping - 10.3, Bed count minimum 1, Square meters - 34, Bed count maximum 1, City view
Double or Twin Room (Deluxe Premium)
Room Size: 430.6 square feet m2
1 Queen Bed
Double or Twin Room (Deluxe Premium)

General

Bathrobes, Square feet - 430.6, Square meters - 40, Desk, Number of bedrooms - 1, Wardrobe or closet, Shower only, Ping - 12.1, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Once Upon Lisboa pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Once Upon Lisboa have a swimming pool? 

No, this Once Upon Lisboa does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Once Upon Lisboa? 

Best-rates for the Once Upon Lisboa starts from $214 per night with includes Air Conditioner, Security/Safety, Bedding/Linens, Wellness Facilities, Bar, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Once Upon Lisboa a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Once Upon Lisboa wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Once Upon Lisboa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Once Upon Lisboa? 

Based on the information reported by the owner or manager, the Once Upon Lisboa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Once Upon Lisboa? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Once Upon Lisboa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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