Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge | Hotel in Durban

| 8.8 (1284 Reviews) |  8 Bathrooms  21 Guests
Umhlanga Ridge Hotel | Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Hotel in Umhlanga Ridge, Durban

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is located opposite the Wavehouse and the Gateway Theater of Shopping. It offers views of Chris Saunders Park and air-conditioned rooms with satellite TV. The air-conditioned rooms at the Protea Hotel Fire & Ice! have a seating area, a work desk and a tea/coffee maker. The hotel’s restaurant serves breakfast, lunch and dinner and has a deck overlooking a tranquil garden. Guests can relax at the rooftop swimming pool, work out in the fitness center, or enjoy drinks on the terrace. The Fire & Ice! is 20 minutes from Durban’s central business district and 15 minutes from the King Shaka International Airport by car. uShaka Marine World is 11 mi away, and Moses Mabhida Stadium is 1.6 mi away.

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is located in Durban.

This 223 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Breakfast, Kitchen, and several others. This is a 4 star rated property and has over 1284 reviews with the average score of 8.8 . Coming to Durban and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 223 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Durban. These details are authentic, as they are provided by our partner, booking.com.

This Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge in Durban is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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14 Palm Boulevard Umhlanga Ridge, Umhlanga Rocks, Durban, 4320, South Africa, Durban, 4001, South Africa

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Kids' meals
  • Bar
  • Restaurant
  • Wine/Champagne
Parking
  • Private Parking
  • Accessible parking
  • Parking garage
  • Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
  • Visual aids (tactile signs)
  • Lowered sink
Activities
  • Water park
  • Live music/Performance
  • Nightclub/DJ
  • Golf course (within 2 miles)
  • Fitness
  • Fitness center
  • Happy hour
Entertainment
  • Board games/Puzzles
General
  • Smoke-free property
  • Facilities for disabled guests
  • Air conditioning
  • Elevator
  • Safe
  • Wifi in all areas
  • Non-smoking rooms
  • Family rooms
  • Designated smoking area
  • Heating
Guest Services
  • Shuttle service
  • Daily housekeeping
  • Airport shuttle
  • Laundry
  • Baggage storage
  • Ironing service
  • Room service
  • Express check-in/out
  • Packed lunches
  • Fax/Photocopying
  • Shuttle service (additional charge)
  • 24-hour front desk
  • Currency exchange
  • Suit press
  • Meeting/Banquet facilities
  • Airport shuttle (additional charge)
  • Dry cleaning
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Sun deck
  • Outdoor furniture
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
  • Garden
Security/Safety
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • 24-hour security
  • Smoke alarms
  • Key card access
  • Fire extinguishers
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • Access to healthcare professionals
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Rooftop pool
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Infant Policy
Cots are available from age 0 to 2 without price in crib
Pet Policy
Pets are not allowed
Please note the hotel offers wireless internet- the first 500mb per room per day is free, thereafter charges apply.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
8.69
Location:
9.3
Staff:
9.31
Facilities:
8.87
Comfort:
9.08
Cleanliness:
9.09
Sumayya
Jul 29, 2025 07:00:00 AM
Review Score:   8
United Arab Emirates
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Close proximity to the mall. Staff were super friendly. Convenient parking. The beds and bathroom were clean and comfortable. For a 12 night stay, this was good value compared to other hotels in the area for a family.
Negative: On check in, I noticed a rotten smell and reported it the next day. Turns out the fridge had spoiled milk behind, which was cleaned promptly / an alternate room was offered. My suggestion is a quality check is done before guests check in and this really annoyed me for a night - smelling rotten odors. But it was remedied promptly so thank you.
Summary: Great value for a clean & comfy 12-night stay
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Body soap, Toilet paper, Shampoo, Toilet, Shower, Towels, Walk-in shower, Free toiletries, Bathtub or shower, Private bathroom, Shower cap, Hairdryer

General

Trash cans, Ironing facilities, Air conditioning, Iron, Hardwood or parquet floors, Key access, Key card access, Safe, Smoke Alarm, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Flat-screen TV

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Quiet street view, View, Inner courtyard view

Services

Wake-up service

Accessibility

Toilet with grab rails, Raised toilet, Lower sink, Entire unit wheelchair accessible, Shower chair, Roll-in shower, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Feather pillow, Adapter

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Apartment
Room Type: Apartment
Room Size: 74 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Two-Bedroom Apartment

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Body soap, Toilet paper, Shampoo, Toilet, Shower, Towels, Walk-in shower, Free toiletries, Bathtub, Bathtub or shower, Private bathroom, Shower cap, Hairdryer

General

Trash cans, Ironing facilities, Air conditioning, Iron, Hardwood or parquet floors, Key access, Key card access, Safe, Smoke Alarm, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Flat-screen TV

Kitchen

Dining table, Kitchenette, Kitchen, Microwave, Refrigerator, Wine glasses, Kitchenware, Electric kettle

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

View, Landmark view, City view

Services

Wake-up service

Room Amenities

Non-feather pillow, Socket near the bed, Feather pillow, Adapter

Accessibility

Accessible by elevator

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Double Room with Two Double Beds
Room Type: Double
Room Size: 30 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Body soap, Toilet paper, Shampoo, Toilet, Shower, Towels, Walk-in shower, Free toiletries, Bathtub, Bathtub or shower, Private bathroom, Shower cap, Hairdryer

General

Trash cans, Ironing facilities, Air conditioning, Iron, Hardwood or parquet floors, Key access, Key card access, Safe, Smoke Alarm, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Flat-screen TV

Kitchen

Dining table, Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

View, Inner courtyard view

Services

Wake-up service

Room Amenities

Non-feather pillow, Socket near the bed, Feather pillow, Adapter

Accessibility

Accessible by elevator

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Bi-level Loft
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed
Bi-level Loft

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Body soap, Toilet paper, Shampoo, Toilet, Shower, Towels, Walk-in shower, Free toiletries, Bathtub, Bathtub or shower, Additional bathroom, Guest bathroom, Private bathroom, Shower cap, Hairdryer

General

Trash cans, Ironing facilities, Air conditioning, Iron, Hardwood or parquet floors, Key access, Key card access, Safe, Smoke Alarm, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Flat-screen TV

Kitchen

Kitchenette, Kitchen, Microwave, Refrigerator, Wine glasses, Electric kettle

Living Area

Sitting area, Desk, Sofa

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

Services

Wake-up service

View

Quiet street view, Inner courtyard view, Landmark view, City view

Accessibility

Accessible by elevator, Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Socket near the bed, Feather pillow, Adapter

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Executive Suite
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed
Executive Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Body soap, Toilet paper, Shampoo, Toilet, Shower, Towels, Walk-in shower, Free toiletries, Bathtub, Bathtub or shower, Additional bathroom, Guest bathroom, Private bathroom, Shower cap, Hairdryer

General

Trash cans, Ironing facilities, Air conditioning, Iron, Hardwood or parquet floors, Key access, Key card access, Safe, Smoke Alarm, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Flat-screen TV

Kitchen

Kitchenette, Microwave, Wine glasses, Refrigerator, Electric kettle

Outdoors

Balcony

Living Area

Sitting area, Desk, Sofa

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

Services

Wake-up service

View

Landmark view

Room Amenities

Non-feather pillow, Socket near the bed, Feather pillow, Adapter

Accessibility

Accessible by elevator

Layout

Window
Two-Bedroom Apartment Sleeps 3
Room Type: Apartment
Room Size: 74 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
Two-Bedroom Apartment Sleeps 3

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Body soap, Toilet paper, Shampoo, Toilet, Shower, Towels, Walk-in shower, Free toiletries, Bathtub, Bathtub or shower, Private bathroom, Shower cap, Hairdryer

General

Trash cans, Ironing facilities, Air conditioning, Iron, Hardwood or parquet floors, Key access, Key card access, Safe, Smoke Alarm, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Flat-screen TV

Kitchen

Dining table, Kitchenette, Kitchen, Microwave, Refrigerator, Wine glasses, Kitchenware, Electric kettle

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

Services

Wake-up service

View

Landmark view, City view

Room Amenities

Non-feather pillow, Socket near the bed, Feather pillow, Adapter

Accessibility

Accessible by elevator

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Body soap, Toilet paper, Shampoo, Toilet, Shower, Towels, Walk-in shower, Free toiletries, Private bathroom, Shower cap, Hairdryer

General

Trash cans, Ironing facilities, Air conditioning, Iron, Hardwood or parquet floors, Key access, Key card access, Safe, Smoke Alarm, Laptop safe

Media & Technology

Telephone, TV, Satellite channels, Flat-screen TV

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Quiet street view, View, Inner courtyard view

Services

Wake-up service

Room Amenities

Non-feather pillow, Socket near the bed, Feather pillow, Adapter

Accessibility

Accessible by elevator

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Guest room, 1 Double
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
Guest room, 1 Double

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shampoo, Toilet, Shower, Towels, Free toiletries, Bathtub or shower, Private bathroom, Shower cap, Hairdryer

Media & Technology

Telephone, TV, Satellite channels, Flat-screen TV

General

Smoke Alarm, Air conditioning, Trash cans

Bedroom

Linens, Childrens' cribs, Extra long beds (> 6.5 ft)

Services

Wake-up service

Kitchen

Electric kettle

View

Quiet street view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Umhlanga Ridge hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Umhlanga Ridge hotel?

Check-in time for Umhlanga Ridge hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Umhlanga Ridge hotel have a swimming pool?

Yes, this Umhlanga Ridge hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Umhlanga Ridge hotel?

Best-rates for the Umhlanga Ridge hotel starts from $83 per night with includes Wheelchair Accessible, Balcony/Terrace, Accessibility, Child Friendly, Transportation/Shuttle, Security/Safety, Sports/Activities, Wellness Facilities, Internet, Air Conditioner, Ocean View, Restaurant, Laundry, View, Oceanfront, Fireplace/Heating, Bar, Guest Services, Entertainment, Breakfast, Kitchen, Business Services, Parking, Pool, Designated Smoking Area with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Umhlanga Ridge hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Umhlanga Ridge hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Umhlanga Ridge hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Umhlanga Ridge hotel?

Based on the information reported by the owner or manager, the Umhlanga Ridge hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Umhlanga Ridge hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Umhlanga Ridge hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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