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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch | Hotel in Johannesburg

| 8.6 (382 Reviews) |  1 Bathroom
Greater Johannesburg Metropolitan Area Hotel | Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Hotel in Greater Johannesburg Metropolitan Area, Johannesburg

Suburban Johannesburg hotel connected to a shopping center, a quick walk to Melrose Arch Shopping Centre
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a conference center, and a coffee shop/cafe are onsite.
Change of bedsheets is available on request.
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and in-room fitness.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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22 Whitely Street, Johannesburg, 2076, South Africa

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Hair dryer
  • Free toiletries
  • Bathroom (partially open)
  • Shower
Bedroom
  • Pillow menu
  • Bed sheets
  • Air conditioning
  • Turndown service
  • Iron/ironing board (on request)
  • Desk
  • Streaming fitness classes
  • Connecting rooms available
  • Laptop-friendly workspace
  • Phone
  • Laptop-compatible safe
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 235 for adults and ZAR 235 for children
  • Coffee/tea maker
  • Free bottled water
  • Champagne service
  • Minibar
Parking
  • Covered self parking on site (ZAR 50 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 6 kilometers
  • Airport shuttle on request
Accessibility
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Elevator door width (inches): 315
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible public washroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Elevator
  • Wheelchair-accessible registration desk height (inches): 419
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Magnifying mirror
  • Toilet grab bar height (inches): 285
  • Wheelchair-accessible path to elevator
Activities
  • Fitness center (discounted access)
  • Zoo
  • Golf lessons
  • Ecotours
  • Golfing
  • Health/beauty spa
  • Outdoor pool
  • Shopping mall
  • 24-hour fitness center
  • Designer stores
Entertainment
  • Satellite channels
  • Premium channels
  • LCD TV
General
  • Conference center (2214 square feet of space)
  • Meeting rooms - 5
  • Elevator
  • Banquet hall
  • Zulu
  • English
  • Vegetarian dining options
  • Vegan dining options
  • TV in lobby
  • Romance packages available
  • Smoke-free property
  • Double-glazed windows
  • No plastic coffee stirrers
  • Couples dining
  • Fireplace in lobby
Guest Services
  • Outdoor pool
  • Laundry facilities
  • Highchair
  • Free area shuttle
  • Turndown service
  • Porter/bellhop
  • Luggage storage
  • Concierge services
  • Dry cleaning service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Outdoor furniture
  • Pool umbrellas
  • Garden
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately zar 235 for adults and zar 235 for children airport shuttle fee: zar 760 per vehicle (one way) covered self parking fee: zar 50 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Claudie
Jul 28, 2025 10:43:34 PM
Review Score:   10
Summary: Great hotel in the middle of everything!
See All Reviews

Room Arrangement

Room Info Facilities
Room, 2 Twin Beds
Room Size: 265 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Number of living rooms 0, Private bathroom, Pool view, Ping - 7, Wardrobe or closet, Square meters - 25, Square feet - 265, Bed count minimum 2, Bed count maximum 2
Guest Room,1 King Bed ,Non-smoking
Room Size: 269 square feet m2
1 King Bed
Guest Room,1 King Bed ,Non-smoking

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Square meters - 25, Pool view, Bathroom grab bars, Wardrobe or closet, Telephone accessibility kit, Ping - 7.56, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite, 1 King Bed
Room Size: 462.6 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Private bathroom, Square feet - 462.6, No rollaway/extra beds, Square meters - 43.0, Wardrobe or closet, Separate sitting area, Ping - 13, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed, Non Smoking
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking

General

Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Greater Johannesburg Metropolitan Area hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Greater Johannesburg Metropolitan Area hotel have a swimming pool?

Yes, this Greater Johannesburg Metropolitan Area hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Greater Johannesburg Metropolitan Area hotel?

Best-rates for the Greater Johannesburg Metropolitan Area hotel starts from $120 per night with includes Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Bedding/Linens, Fireplace/Heating, Bar, Wellness Facilities, Guest Services, Breakfast, Child Friendly, Internet, Laundry, Parking, Pool, Accessibility, Restaurant, Business Services, Toiletries, Kitchen with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Greater Johannesburg Metropolitan Area hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Greater Johannesburg Metropolitan Area hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Greater Johannesburg Metropolitan Area hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Greater Johannesburg Metropolitan Area hotel?

Based on the information reported by the owner or manager, the Greater Johannesburg Metropolitan Area hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Greater Johannesburg Metropolitan Area hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Greater Johannesburg Metropolitan Area hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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