Zona Hotelera Rentals Mexico Quintana Roo Cancun Zona Hotelera

Residence Inn by Marriott Cancun Hotel Zone | Hotel in Cancun

| 8.8 (2664 Reviews) |   Pet Friendly  1 Bathroom
Zona Hotelera Hotel | Residence Inn by Marriott Cancun Hotel Zone

Hotel in Zona Hotelera, Cancun

Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Along with 2 outdoor pools, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Housekeeping is available on request.
Residence Inn by Marriott Cancun Hotel Zone offers 158 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a 24-hour fitness center.

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Blvrd. Kukulcan Lt. 1-02, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shower
  • Private bathroom
  • Shampoo
  • Towels
  • Toilet paper
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Soundproofing
  • Iron/ironing board
  • Separate sitting area
  • Phone
  • Energy-saving switches
  • Desk chair
  • Recycling
  • Laptop-friendly workspace
  • Connecting rooms available
  • Safe
  • Water-efficient showers only
  • Free local calls
Breakfast
  • Hosted evening meal available daily for a fee of USD 30
  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 poolside bar and 1 bar
  • Kitchen island
  • Dining room
  • Griddle
  • Stovetop
  • Refrigerator
  • Wet bar
  • Kitchen
  • Freezer
  • Microwave
  • Dining table
  • Cookware/dishes/utensils
  • Cleaning supplies
  • Coffee/tea maker
  • Toaster
  • Dishwasher
Parking
  • Free roundtrip airport shuttle from 7:00 AM - 10:00 PM
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Airport shuttle on request
Accessibility
  • Wheelchair-accessible public washroom
  • Elevator door width (inches): 49
  • Wheelchair-accessible fitness center
  • Pool hoist on site
  • Well-lit path to entrance
  • Braille signage
  • Area rugs in room
  • Tile flooring in public areas
  • Wheelchair-accessible path of travel
  • Height-adjustable showerhead
  • Visual fire alarm
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Toilet grab bar height (inches): 24
  • Stair-free path to entrance
  • Phone accessibility kit
  • Front entrance ramp
  • Lever door handles
  • Wheelchair-accessible concierge desk
  • Elevator
  • Wheelchairs available on site
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • Area rugs in public areas
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Stairway handrail height (inches): 24
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Handrails in stairways
  • Wheelchair-accessible van parking
  • Smooth flooring in room
  • Transfer shower
Activities
  • Adjacent to a golf course
  • 2 outdoor pools
  • 24-hour fitness center
Entertainment
  • Cable channels
  • 55-inch flat-screen TV
General
  • Conference center (2540 square feet of space)
  • Computer station
  • Meeting rooms - 3
  • 24-hour business center
  • ATM/banking services
  • Elevator
  • Reception hall
  • Banquet hall
  • Grocery/convenience store
  • Spanish
  • English
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Communal living room
  • TV in lobby
  • Smoke-free property
  • Vegan dining options
Guest Services
  • Separate dining area
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • 2 outdoor pools
  • Kitchen
  • Grocery/convenience store
  • Microwave
  • Dining table
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • Change of towels (on request)
  • Wedding services
  • Golf clubhouse
  • 24-hour front desk
  • Multilingual staff
  • Free grocery shopping service
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Outdoor furniture
  • Rooftop terrace
  • Pool umbrellas
  • Pool sun loungers
  • Balcony

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Pet deposit: usd 50 per stay pet fee: usd 20 per pet, per night service animals are exempt from fees hosted evening meal: usd 30 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 20 per pet, per night, plus a deposit of usd 50 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kade
Sep 9, 2025 11:41:05 PM
Review Score:   10
Summary: Everyone was so nice! We felt so welcomed! The service was fantastic and customized to our stay, we really enjoyed getting to know all the staff and they had great recommendations of things to do and see in the area. Only downside is location, to get anywhere you need an Uber or other form of transportation; however, we loved the shuttle service to the beaches in the Hotel Zone and it was always easy to find an Uber. Hope you enjoy this place as much as we did!
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 2 Bedrooms, Non Smoking, Balcony
Room Size: 677.6 square feet m2
2 Double Beds
Suite, 2 Bedrooms, Non Smoking, Balcony

General

Number of living rooms 0, Shared accommodation, Number of bedrooms - 2, Sofa bed, Square feet - 677.6, Ping - 19.0, Extra bed count 2, Number of bathrooms - 1, Square meters - 62.95, Balcony, Courtyard view, Oven, Bed count minimum 2, Bed count maximum 2
Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)
Room Size: 526 square feet m2
2 Queen Beds
Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

General

Number of living rooms 0, Ping - 14.8, Number of bedrooms - 0, Square feet - 526, Sea view, Balcony, Extra bed count 1, Bed count minimum 2, Square meters - 48.87, Number of bathrooms - 1, Bed count maximum 2
Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)
Room Size: 566 square feet m2
2 King Bed and Double Sofa Bed
Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

General

Number of living rooms 0, Square feet - 566, Number of bedrooms - 0, Sofa bed, Location - top floor, Extra bed count 2, Number of bathrooms - 1, Ping - 16, Desk, Balcony, Square meters - 52.62, Ocean view, Bed count minimum 2, Bed count maximum 2
Studio, 1 King Bed, Non Smoking, Balcony
Room Size: 423 square feet m2
1 King Bed
Studio, 1 King Bed, Non Smoking, Balcony

General

Number of living rooms 0, Square feet - 423, Number of bedrooms - 0, Square meters - 39.27, Desk, Balcony, Courtyard view, Ping - 11.9, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Studio, 2 Queen Beds, Non Smoking, Balcony
Room Size: 526 square feet m2
2 Queen Beds
Studio, 2 Queen Beds, Non Smoking, Balcony

General

Number of bedrooms - 0, Wheelchair-width doorways, Square feet - 526, Accessible vanity height (centimeters) - 61, Extra bed count 1, Lowered electrical outlets in bathroom, Doorway wheelchair width (inches) - 55, Wheelchair-accessible bathroom vanity, Balcony, Courtyard view, Roll-in shower width (inches) - 24, Roll-in shower width (centimeters) - 61, Bed count minimum 2, Number of living rooms 0, Ping - 14.8, Grab bar - in shower, Doorway wheelchair width (centimeters) - 140, Accessible vanity height (inches) - 24, Wheelchair accessible, Square meters - 48.87, Number of bathrooms - 1, Shower grab bar height (inches) - 24, Shower grab bar height (centimeters) - 61, Roll-in shower, Bed count maximum 2
Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)
Room Size: 566 square feet m2
2 King Bed and Double Sofa Bed
Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

General

Number of living rooms 0, Square feet - 566, Partial sea view, Number of bedrooms - 0, Sofa bed, Extra bed count 2, Number of bathrooms - 1, Ping - 16, Desk, Balcony, Square meters - 52.62, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $109 per night with includes Parking, Wheelchair Accessible, Wellness Facilities, Bar, Air Conditioner, Balcony/Terrace, Security/Safety, Business Services, Internet, Laundry, Accessibility, Transportation/Shuttle, Bedding/Linens, Child Friendly, Kitchen, Pet Friendly, Pool, Restaurant, Toiletries, Guest Services, Breakfast with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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