Sensira Resort & Spa Riviera Maya – All Inclusive | Hotel in Puerto Morelos

| 8.4 (2097 Reviews) |  1 Bathroom
Puerto Morelos Hotel | Sensira Resort & Spa Riviera Maya – All Inclusive

Hotel in Puerto Morelos

Luxury hotel on the beach, with 4 outdoor pools
Spend the day catching some rays at Sensira Resort & Spa Riviera Maya – All Inclusive's private white sand beach, relaxing by one of the hotel's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Change of towels is available on request.
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, 77580, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shower
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Rainfall showerhead
  • Shampoo
  • Bathrobes
  • Towels
  • Designer toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Iron/ironing board
  • Phone
  • Mobile key entry
  • Electrical adapters/chargers
  • Turndown service
  • Slippers
  • Laptop-compatible safe
  • Free local calls
Breakfast
  • Coffee/tea in common area(s)
  • 1 poolside bar and 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Free minibar
  • Free bottled water
  • Espresso maker
Parking
  • Free secured self parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Elevator
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Wheelchair accessible (may have limitations)
Activities
  • Children's pool
  • Outdoor tennis court
  • Shopping
  • Mini golf
  • 4 outdoor pools
  • Full-service spa
  • Billiards/pool table
  • Air hockey
  • Arcade/game room
  • Rock climbing
  • Table tennis
  • Foosball table
  • 24-hour fitness center
  • Ziplining
  • Free water park access
  • Hot tub
  • Tennis
  • Yoga classes
  • Nightclub
  • Concerts/live shows
  • Playground
Entertainment
  • Cable channels
  • 43-inch flat-screen TV
  • iPod dock
General
  • Conference center (6771 square feet of space)
  • Computer station
  • Meeting rooms - 3
  • 24-hour business center
  • ATM/banking services
  • Elevator
  • Banquet hall
  • Gift shop/newsstand
  • Reception hall
  • Grocery/convenience store
  • Ballroom
  • Front-desk safe
  • Spanish
  • English
  • Romance packages available
  • Games
  • TV in lobby
  • Fireplace in lobby
  • Smoke-free property
Guest Services
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Trampoline
  • Children's toys
  • Mini golf
  • Arcade/game room
  • Grocery/convenience store
  • Free supervised childcare
  • Waterslide
  • Babysitting (surcharge)
  • Free water park access
  • 4 outdoor pools
  • Free children's club
  • Playground
  • Children's games
  • Hair salon
  • Change of bedsheets (on request)
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • Porter/bellhop
  • Change of towels (on request)
  • Tour/ticket assistance
  • Wedding services
  • Turndown service
  • Dry cleaning service
  • 24-hour front desk
  • Multilingual staff
  • Concierge services
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Free pool cabanas
  • Private beachfront location
  • Pool sun loungers
  • Balcony
Spa
  • Steam room
  • Massage - hot stone
  • Body treatments
  • Spa open daily
  • Aromatherapy
  • Massage - deep-tissue
  • Facials
  • Hot tub
  • Manicures and pedicures
  • Couples treatment room(s)
  • Massage/treatment rooms
  • 9 treatment rooms
  • Sauna

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jenart
Sep 13, 2025 03:53:49 AM
Review Score:   10
Summary: This resort is so beautiful 10/10. The lobby is breathtaking, the ambience is giving vacation vibes. and smells so good aromatherapy. I got the amber room with the Jacuzzi it was so beautiful and right next door was the amber lounge. Daily housekeeping was 24/7 The buffet for breakfast, lunch, and dinner is excellent so many options. The rodeo steakhouse is very appetizing as well reservations needed. There are Mexican restaurant reservations needed, Italy restaurant reservations needed, and coffee/ tea shop. the staff is very welcoming everyone treats you like a family here, big shoutout to Sensira team Marcos, Rafael, Humberto, Bellmar, Ruperto, Tony, Eva, Karina, Julio, Cristian, Alexzender, Suri, Angye ,Elisa, Angel, Angel Chocolate , Ana. Thank for a nice stay and I'l definitely be back again. Also the resort is family friendly and 4 outdoor pools / cold plunge. Only this for me was the ziplining was closed for maintenance and there is a spa for full services massages and gym. So many fun things to do here.
See All Reviews

Room Arrangement

Room Info Facilities
Ruby Suite
Room Size: 624 square feet m2
1 King Bed
Ruby Suite

General

Square feet - 624, Private hot tub, Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Ping - 18, Square meters - 58, Bed count minimum 1, Ocean view, Bed count maximum 1, Private hot tub (indoor)
Sapphire, 2 Bedrooms
Room Size: 807 square feet m2
3 King Bed, Queen Bed and Large Twin Bunk Bed
Sapphire, 2 Bedrooms

General

Child-size bathrobes, Bed count minimum 4, Square meters - 75, Number of living rooms 0, Number of bedrooms - 2, Square feet - 807, Partial ocean view, Ping - 23, Child-size slippers, Bed count maximum 4, Free cribs/infant beds
Agatha King
Room Size: 463 square feet m2
1 King Bed
Agatha King

General

Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Square feet - 463, Ocean view, Bed count maximum 1, Free cribs/infant beds
Agatha Queen
Room Size: 463 square feet m2
2 Queen Beds
Agatha Queen

General

Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 13, Grab bar - near toilet, Extra bed count 0, Wheelchair accessible, Square feet - 463, Free cribs/infant beds, Square meters - 43, Ocean view, Bed count minimum 2, Bed count maximum 2
Amber 2 Queen beds
Room Size: m2
2 Queen Beds
Amber 2 Queen beds

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wheelchair accessible, Ocean view, Bed count minimum 2, Bed count maximum 2
Amber Room
Room Size: 463 square feet m2
1 King Bed
Amber Room

General

Square meters - 43, Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Square feet - 463, Ocean view, Bed count maximum 1, Private hot tub (indoor)
Sapphire Room
Room Size: 538 square feet m2
2 King Bed and Twin Bunk Bed
Sapphire Room

General

Child-size bathrobes, Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Child-size slippers, Bed count maximum 3, Ocean view, Free cribs/infant beds, Bed count minimum 3

FAQ's

Is this Puerto Morelos hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos hotel have a swimming pool?

Yes, this Puerto Morelos hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos hotel?

Best-rates for the Puerto Morelos hotel starts from $291 per night with includes Guest Services, Laundry, Air Conditioner, Parking, TV, Security/Safety, Business Services, Entertainment, Hot Tub, Internet, Balcony/Terrace, Wellness Facilities, Bar, Pool, Sports/Activities, Spa, Toiletries, Child Friendly, Kitchen, Wheelchair Accessible, Accessibility, Bedding/Linens, Fireplace/Heating, Restaurant with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos hotel?

Based on the information reported by the owner or manager, the Puerto Morelos hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Morelos hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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