Sercotel Ayala | Hotel in Bilbao

| 8.9 (3918 Reviews) |   Pet Friendly  5 Bathrooms  11 Guests
Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 60 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Internet, Accessibility, and several others. This is a 4 star rated property and has over 3918 reviews with the average score of 8.9 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 60 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Canciller Ayala, 3, Bilbao, 48008, Spain

Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking garage
  • Parking
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Heating
  • Pet friendly
Guest Services
  • Ironing service
  • Vending machine (snacks)
  • Express check-in/out
  • Concierge
  • Daily housekeeping
  • Fax/Photocopying
  • Pet bowls
  • Laundry
  • 24-hour front desk
  • Baggage storage
  • Pet basket
  • Meeting/Banquet facilities
  • Tour desk
  • Vending machine (drinks)
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Key card access
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.5
Location:
9.64
Staff:
9.35
Facilities:
8.84
Comfort:
9.3
Cleanliness:
9.27
Thorsten
Aug 30, 2025 07:00:00 AM
Review Score:   8
Germany
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Perfect to discover Bilbao. Nice hotel with good breakfast. Helpful and friendly hotel staff. Good choice!!
Summary: Perfect to discover Bilbao!
See All Reviews

Room Arrangement

Room Info Facilities
Basic Double Room
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bidet, Toothbrush, Toilet, Towels

General

Trash cans, Key card access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

View

Inner courtyard view, Quiet street view

Physical distancing

Single-room AC for guest accommodation
Standard Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Bidet, Toothbrush, Toilet, Towels

General

Trash cans, Key card access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom, Shower chair, Lower sink, Roll-in shower

Room Amenities

Socket near the bed, Non-feather pillow

View

Inner courtyard view, Quiet street view

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Bidet, Toothbrush, Toilet, Towels

General

Trash cans, Key card access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

View

Quiet street view, View

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior Triple Room
Room Type: Triple
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed
Superior Triple Room

Food & Drink

Tea/Coffee maker, Minibar

General

Trash cans, Key card access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Toothbrush, Toilet, Towels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk

View

Quiet street view, View

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
2 Twin bed(s) Bed
Double or Twin Room

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Toothbrush, Toilet, Towels

General

Trash cans, Key card access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

Quiet street view, Inner courtyard view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Sercotel Ayala pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sercotel Ayala?

Check-in time for Sercotel Ayala starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sercotel Ayala have a swimming pool?

No, this Sercotel Ayala does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala?

Best-rates for the Sercotel Ayala starts from $177 per night with includes Child Friendly, Laundry, Air Conditioner, Parking, Pet Friendly, Wheelchair Accessible, Security/Safety, Breakfast, Internet, Accessibility, Business Services, Fireplace/Heating, Guest Services with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sercotel Ayala a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Ayala is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala?

Based on the information reported by the owner or manager, the Sercotel Ayala indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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