Sercotel Ayala | Hotel in Bilbao

| 8.9 (3804 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 59 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 3804 reviews with the average score of 8.9 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 59 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Canciller Ayala, 3, Bilbao, 48008, Spain

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Fireplace/HeatingFireplace/Heating
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

ParkingParking
  • Parking garageParking garage
  • ParkingParking
GeneralGeneral
  • Soundproof roomsSoundproof rooms
  • HeatingHeating
  • ElevatorElevator
  • Air conditioningAir conditioning
  • Wifi in all areasWifi in all areas
  • Facilities for disabled guestsFacilities for disabled guests
  • Pet friendlyPet friendly
  • Non-smoking roomsNon-smoking rooms
  • Smoke-free propertySmoke-free property
  • SafeSafe
Guest ServicesGuest Services
  • Pet bowlsPet bowls
  • Daily housekeepingDaily housekeeping
  • Ironing serviceIroning service
  • Tour deskTour desk
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • LaundryLaundry
  • Pet basketPet basket
  • 24-hour front desk24-hour front desk
  • Fax/PhotocopyingFax/Photocopying
  • Vending machine (drinks)Vending machine (drinks)
  • Express check-in/outExpress check-in/out
  • ConciergeConcierge
  • Baggage storageBaggage storage
  • Vending machine (snacks)Vending machine (snacks)
  • Dry cleaningDry cleaning
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
Security/SafetySecurity/Safety
  • Key card accessKey card access
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Key accessKey access
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
  • Mobile app for room serviceMobile app for room service
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are allowed upon request and charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.5
Location:
9.64
Staff:
9.35
Facilities:
8.84
Comfort:
9.3
Cleanliness:
9.27
John
May 13, 2026 07:00:00 AM
Review Score:   8
Ireland
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Great location. Excellent facilities. Efficient, helpful and friendly staff
Negative: It very much suited our stay in Bilbao
See All Reviews

Room Arrangement

Room InfoFacilities
Basic Double Room
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Shower, Towels, Toilet, Private bathroom, Free toiletries, Body soap, Toothbrush, Bidet, Toilet paper, Shampoo, Hairdryer

General

Key card access, Heating, Air conditioning, Trash cans, Iron, Smoke Alarm, Soundproof, Safe, Hardwood or parquet floors

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow

View

Inner courtyard view, Quiet street view

Physical distancing

Single-room AC for guest accommodation
Standard Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Shower, Towels, Walk-in shower, Bathtub, Bathtub or shower, Toilet, Private bathroom, Free toiletries, Body soap, Toothbrush, Bidet, Toilet paper, Shampoo, Hairdryer

General

Key card access, Heating, Air conditioning, Trash cans, Iron, Smoke Alarm, Soundproof, Safe, Hardwood or parquet floors

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Raised toilet, Emergency cord in bathroom, Shower chair, Accessible by elevator, Lower sink, Roll-in shower, Toilet with grab rails, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow

View

Inner courtyard view, Quiet street view

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Towels, Bathtub, Bathtub or shower, Toilet, Private bathroom, Free toiletries, Body soap, Toothbrush, Bidet, Toilet paper, Shampoo, Hairdryer

General

Key card access, Heating, Air conditioning, Trash cans, Iron, Smoke Alarm, Soundproof, Safe, Hardwood or parquet floors

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area, Sofa

View

View, Quiet street view

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Sofa bed, Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
2 Twin bed(s) Bed
Double or Twin Room

Food & Drink

Minibar

Bathroom

Shower, Towels, Bathtub or shower, Toilet, Private bathroom, Free toiletries, Body soap, Toothbrush, Bidet, Toilet paper, Shampoo, Hairdryer

General

Key card access, Heating, Air conditioning, Trash cans, Iron, Smoke Alarm, Soundproof, Safe, Hardwood or parquet floors

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View, Inner courtyard view, Quiet street view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Sercotel Ayala pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sercotel Ayala?

Check-in time for Sercotel Ayala starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sercotel Ayala have a swimming pool?

No, this Sercotel Ayala does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala?

Best-rates for the Sercotel Ayala starts from $177 per night with includes Air Conditioner, Security/Safety, Guest Services, Child Friendly, Internet, Parking, Pet Friendly, Wheelchair Accessible, Accessibility, Business Services, Fireplace/Heating, Breakfast, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sercotel Ayala a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Ayala is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala?

Based on the information reported by the owner or manager, the Sercotel Ayala indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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