The Rocks Rentals Australia New South Wales Sydney The Rocks

Shangri-La Sydney | Hotel in The Rocks

| 9.0 (2322 Reviews) |  1 Bathroom
The Rocks Hotel | Shangri-La Sydney

Hotel in The Rocks

Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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176 Cumberland Street, The Rocks, 2000, Australia

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Premium bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)
  • Soundproofing
  • Turndown service
  • Phone
  • Free newspapers
  • Recycling
  • Desk
  • Laptop-compatible safe
  • Local maps
  • In-room massage
  • Slippers
Breakfast
  • 24-hour room service
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 52-67 for adults and AUD 25-25 for children
  • 1 bar
  • 2 restaurants
  • Free bottled water
  • Coffee/tea maker
Parking
  • Limo/town car service
  • Height restrictions apply for onsite parking
  • RV/bus/truck parking (surcharge) on site
  • Secured covered valet parking on site (AUD 105 per day; includes in/out privileges)
Accessibility
  • Elevator
  • Elevator door width (inches): 42
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
Activities
  • Hiking/biking trails
  • Bicycle rentals
  • Golfing
  • Steam room
  • Sauna
  • Indoor pool
  • Fitness center
  • Full-service spa
Entertainment
  • 40-inch TV
  • Digital channels
General
  • Meeting rooms - 20
  • Conference space (20451 square feet)
  • Computer station
  • Ballroom
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • English
  • Japanese
  • Chinese (Mandarin)
  • Romance packages available
  • Couples dining
  • Smoke-free property
  • Vegetarian dining options
Guest Services
  • Free cribs/infant beds
  • Soundproofed rooms
  • Indoor pool
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Pool sun loungers
Spa
  • Detox wraps
  • Massage - Swedish
  • Body wraps
  • Sauna
  • Aromatherapy
  • 6 treatment rooms
  • Spa open select days
  • Facials
  • Massage - deep-tissue
  • Body scrubs
  • Massage - hot stone
  • Couples treatment room(s)
  • Massage - prenatal
  • Massage/treatment rooms
  • Body treatments

Policies

Check-in
Check-in time starts at 3 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for aud 275.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately aud 52 to 67 for adults, and aud 25 to 25 for children covered valet parking fee: aud 105 per day (in/out privileges) rollaway bed fee: aud 275.0 per night credit card charges are subject to a surcharge of 1.85 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 92 003 643 963 safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted

Reviews

David
Jul 13, 2025 02:13:51 AM
Review Score:   4
Summary: We live in syd and went here to relax and use the amenities. The pool/ spa area was a waterpark for kids (so we didn’t even bother to get in), the lifts take approximately 4 minute wait each trip (not even kidding), the aircon doesn’t cool the room (it’s winter and colder outside…), there are so many lights/ flashing lights so I had to unplug electrical items to make the room dark, water pressure is terrible (by the time the bath filled the water was already cold) and the ‘king’ bed is just two singles pushed together. All of these things would be fine and something I would expect of a $300-350/ night room; not $700+
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Room Arrangement

Room Info Facilities
Ambassador Suite, Lounge Access, High Floor
Room Size: 1130 square feet m2
1 King Bed
Ambassador Suite, Lounge Access, High Floor

General

Square feet - 1130, Number of living rooms 0, Ping - 31.76, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 105, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Royal Suite, Business Lounge Access, Harbor View (High Floor)
Room Size: m2
1 King Bed
Royal Suite, Business Lounge Access, Harbor View (High Floor)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Harbor view, Club level room, Bed count minimum 1, Bed count maximum 1
Presidential Suite, Business Lounge Access, Harbor View (High Floor)
Room Size: m2
1 King Bed
Presidential Suite, Business Lounge Access, Harbor View (High Floor)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Harbor view, Club level room, Bed count minimum 1, Bed count maximum 1
Suite, Business Lounge Access, Harbor View (Governor, High Floor)
Room Size: 1227 square feet m2
1 King Bed
Suite, Business Lounge Access, Harbor View (Governor, High Floor)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Harbor view, Ping - 34.48, Square feet - 1227, Club level room, Square meters - 114, Bed count minimum 1, Bed count maximum 1
Deluxe Opera House, Room, 1 King Bed, City View
Room Size: 430 square feet m2
1 King Bed
Deluxe Opera House, Room, 1 King Bed, City View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 40, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1, City view, Ping - 12.08
Deluxe Opera House, 2 Twin Beds, City View
Room Size: 430 square feet m2
2 Twin Beds
Deluxe Opera House, 2 Twin Beds, City View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 40, Number of bedrooms - 0, Extra bed count 1, Square feet - 430, Bed count minimum 2, City view, Ping - 12.08, Bed count maximum 2
Executive Sydney Harbour View 1 King
Room Size: 484 square feet m2
1 King Bed
Executive Sydney Harbour View 1 King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Outdoor spaces not available, Number of bedrooms - 0, Harbor view, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Executive Opera House City View 1 King
Room Size: 430 square feet m2
1 King Bed
Executive Opera House City View 1 King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 40, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1, City view, Ping - 12.08
Executive Opera House City View 2 Twins
Room Size: 430 square feet m2
2 Twin Beds
Executive Opera House City View 2 Twins

General

Number of living rooms 0, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 430, Bed count minimum 2, City view, Ping - 12.08, Bed count maximum 2
Executive Darling Harbour 2 Twins
Room Size: 430 square feet m2
2 Double Beds
Executive Darling Harbour 2 Twins

General

Number of living rooms 0, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 0, Bay view, Extra bed count 0, Square feet - 430, Bed count minimum 2, Ping - 12.08, Bed count maximum 2
Horizon Opera House City View 1 King
Room Size: 430 square feet m2
1 King Bed
Horizon Opera House City View 1 King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 40, Number of bedrooms - 0, Club level room, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1, City view, Ping - 12.08
Executive Sydney Harbour View 2 Twins
Room Size: 538 square feet m2
2 Twin Beds
Executive Sydney Harbour View 2 Twins

General

Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Harbor view, Square feet - 538, Ping - 15.12, Bed count minimum 2, Bed count maximum 2
Executive Darling Harbour 1 King
Room Size: 430 square feet m2
1 King Bed
Executive Darling Harbour 1 King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 40, Number of bedrooms - 0, Bay view, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1, Ping - 12.08
Premier Harbour Bridge King Room
Room Size: 645 square feet m2
1 King Bed
Premier Harbour Bridge King Room

General

Square feet - 645, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 60, Ping - 18.13, Harbor view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Harbour Bridge Suite 1 King
Room Size: 893 square feet m2
1 King Bed
Harbour Bridge Suite 1 King

General

Number of living rooms 0, Partial sea view, Square meters - 83, No rollaway/extra beds, Number of bedrooms - 0, Ping - 25, Bed count minimum 1, Bed count maximum 1, Square feet - 893
Horizon Darling Harbour 1 King
Room Size: 430 square feet m2
1 King Bed
Horizon Darling Harbour 1 King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 40, Number of bedrooms - 0, Bay view, Ping - 12, Club level room, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1
Horizon Sydney Harbour View 1 King
Room Size: 484 square feet m2
1 King Bed
Horizon Sydney Harbour View 1 King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Harbor view, Square feet - 484, Club level room, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor
Room Size: 893 square feet m2
1 King Bed
Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

General

Square meters - 83, No rollaway/extra beds, Harbor view, Number of bedrooms - 1, Ping - 25.1, Club level room, Separate bedroom, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square feet - 893
Deluxe Darling Harbour 1 King
Room Size: 430 square feet m2
1 King Bed
Deluxe Darling Harbour 1 King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 39.7, Ping - 12, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1, City view
Deluxe Darling Harbour 2 Twins
Room Size: 430 square feet m2
2 Twin Beds
Deluxe Darling Harbour 2 Twins

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 39.9, Extra bed count 1, Square feet - 430, Bed count minimum 2, City view, Ping - 12.08, Bed count maximum 2
Horizon Club Spa Suite 1 King, Lounge Access, High Floor
Room Size: 829 square feet m2
1 King Bed
Horizon Club Spa Suite 1 King, Lounge Access, High Floor

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bay view, Square feet - 829, Ping - 23.3, Club level room, Bed count minimum 1, Bed count maximum 1, Square meters - 77
Deluxe Harbour Bridge King Room
Room Size: 484 square feet m2
1 King Bed
Deluxe Harbour Bridge King Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Partial sea view, Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Deluxe Harbour Bridge Twin Room
Room Size: 538 square feet m2
2 Twin Beds
Deluxe Harbour Bridge Twin Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Partial sea view, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Horizon Suite, 1 King Bed, Lounge Access Tower High Floor
Room Size: 936 square feet m2
1 King Bed
Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

General

Square meters - 87, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 936, Harbor view, Club level room, Bed count minimum 1, Ping - 26.3, Bed count maximum 1
Grand Premier Sydney Harbour View 1 King
Room Size: 646 square feet m2
1 King Bed
Grand Premier Sydney Harbour View 1 King

General

Square feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 60, Harbor view, Ping - 18.15, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor
Room Size: 646 square feet m2
1 King Bed
Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

General

Square feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 60, Harbor view, Ping - 18.15, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Sydney Harbour Suite 1 King
Room Size: 893 square feet m2
1 King Bed
Executive Sydney Harbour Suite 1 King

General

Number of living rooms 0, Square meters - 83, No rollaway/extra beds, Number of bedrooms - 0, Harbor view, Ping - 25.1, Club level room, Bed count minimum 1, Bed count maximum 1, Square feet - 893

FAQ's

Is this Shangri-La Sydney pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Sydney?

Check-in time for Shangri-La Sydney starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Sydney have a swimming pool?

Yes, this Shangri-La Sydney has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Sydney?

Best-rates for the Shangri-La Sydney starts from $184 per night with includes TV, Accessibility, Wellness Facilities, Spa, Toiletries, Guest Services, Internet, Parking, Pool, Wheelchair Accessible, Bar, Laundry, Breakfast, Air Conditioner, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Restaurant, Child Friendly, Kitchen with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Sydney a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Sydney wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Sydney is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Sydney?

Based on the information reported by the owner or manager, the Shangri-La Sydney indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Sydney?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Sydney are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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