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Sheraton Norfolk Waterside Hotel | Hotel in Norfolk

| 8.0 (1004 Reviews) |  1 Bathroom
Norfolk Hotel | Sheraton Norfolk Waterside Hotel

Hotel in Norfolk

Riverfront hotel with a fitness center and a 24-hour business center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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777 Waterside Dr, Norfolk, 23510, United States

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Free toiletries
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Iron/ironing board
  • Phone
  • Desk
  • LED light bulbs
  • Recycling
  • Energy-saving switches
  • Access via exterior corridors
  • Safe
  • Free newspapers
  • Connecting rooms available
  • Turndown service
Breakfast
  • Room service available
  • 1 restaurant
  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 5-25 per person
  • 1 bar
  • Coffee/tea maker
Parking
  • Bus station shuttle (surcharge)
  • 24-hour roundtrip train station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Wheelchair-accessible fitness center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Low-height view port in door
  • Lever door handles
  • Visual alarms in hallways
  • Braille signage
  • Wheelchair-accessible restaurant
  • Assistive listening devices available
  • Elevator
  • Low-height door lock
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Accessible train station shuttle
Activities
  • Windsurfing
  • Water skiing
  • Snorkeling
  • Golfing
  • Kayaking
  • Outdoor pool
  • Fitness center
Entertainment
  • Premium channels
  • Pay movies
  • Cable channels
  • 26-inch flat-screen TV
General
  • Computer station
  • 24-hour business center
  • Meeting rooms
  • Conference center (35004 square feet of space)
  • Ballroom
  • Elevator
  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Banquet hall
  • Gift shop/newsstand
  • English
  • Spanish
  • No plastic drinking straws
  • Vegan dining options
  • Comprehensive recycling policy
  • Smoke-free property
  • No plastic coffee stirrers
  • At least 80% lighting from LEDs
  • Vegetarian dining options
  • Double-glazed windows
Guest Services
  • Outdoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Turndown service
  • Change of towels (on request)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 4 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately usd 5 to 25 per person valet parking fee: usd 35 per day (in/out privileges) pet deposit: usd 150 per stay pet fee: usd 150.00 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 75 lbs per pet) pets allowed for an extra charge of usd 150.00 per accommodation, per stay, plus a deposit of usd 150 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 30, 2025 05:42:25 PM
Review Score:   10
Summary: Hotel service was good. The rooms are clean but dated. The beds are not comfortable. Our backs were very unhappy after nights sleeping in their beds.
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Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

General

Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

General

Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

General

Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, City View (Hearing Accessible)
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, City View (Hearing Accessible)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Suite, 1 Bedroom
Room Size: m2
1 King Bed
Executive Suite, 1 Bedroom

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Executive Suite, 1 Bedroom (Balcony)
Room Size: m2
1 King Bed
Executive Suite, 1 Bedroom (Balcony)

General

Number of living rooms 0, Number of bedrooms - 0, Harbor view, Pets not allowed, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, City View
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, City View

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed, Non Smoking, City View
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking, City View

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

General

Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Harbor View
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, Harbor View

General

Number of living rooms 0, Number of bedrooms - 0, Harbor view, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 2 Queen Beds, Harbor View
Room Size: 279 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Harbor View

General

Ping - 8, Number of living rooms 0, Square meters - 26.00, Number of bedrooms - 0, Harbor view, Pets not allowed, Square feet - 279, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed, Corner (Balcony)
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, Corner (Balcony)

General

Number of living rooms 0, Number of bedrooms - 0, Harbor view, Pets not allowed, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Room, 1 Double Bed, Allergy Friendly
Room Size: m2
1 Double Bed
Club Room, 1 Double Bed, Allergy Friendly

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Suite, 1 Bedroom, Harbor View
Room Size: m2
1 Double Bed
Executive Suite, 1 Bedroom, Harbor View

General

Number of living rooms 0, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 1 Double Bed, Allergy Friendly (Pure)
Room Size: m2
1 Double Bed
Club Room, 1 Double Bed, Allergy Friendly (Pure)

General

Number of living rooms 0, Number of bedrooms - 0, Harbor view, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Harbor View
Room Size: 278 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Harbor View

General

Ping - 8, Number of living rooms 0, Square meters - 26.00, Number of bedrooms - 0, Harbor view, Pets not allowed, Square feet - 278, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Roll-in Shower)
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Roll-in Shower)

General

Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Queen Beds, Non Smoking, City View
Room Size: 277 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Non Smoking, City View

General

Ping - 8, Number of living rooms 0, Square meters - 26.00, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Pets not allowed, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Square feet - 277, Number of bathrooms - 1, Lowered peephole/view port in door, Low-height bed, Roll-in shower, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed, Non Smoking, City View
Room Size: 277 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking, City View

General

Ping - 8, Number of living rooms 0, Square meters - 26.00, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Pets not allowed, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Square feet - 277, Number of bathrooms - 1, Lowered peephole/view port in door, Low-height bed, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Sheraton Norfolk Waterside Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Norfolk Waterside Hotel?

Check-in time for Sheraton Norfolk Waterside Hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Norfolk Waterside Hotel have a swimming pool?

Yes, this Sheraton Norfolk Waterside Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Norfolk Waterside Hotel?

Best-rates for the Sheraton Norfolk Waterside Hotel starts from $136 per night with includes Transportation/Shuttle, Business Services, Wellness Facilities, Guest Services, Kitchen, Parking, TV, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Restaurant, Breakfast, Pool, Bar, Toiletries, Entertainment, Child Friendly, Internet, Laundry, Air Conditioner with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sheraton Norfolk Waterside Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Norfolk Waterside Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Norfolk Waterside Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Norfolk Waterside Hotel?

Based on the information reported by the owner or manager, the Sheraton Norfolk Waterside Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Norfolk Waterside Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Norfolk Waterside Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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