Sofía by Bunik | Hotel in Playa del Carmen

8.8 (1414 Reviews) |  1 Bathroom
Downtown Hotel | Sofía by Bunik

Hotel in Downtown, Playa del Carmen

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
This smoke-free hotel features 2 outdoor pools, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site.

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Calle 24 Nte, Playa del Carmen, 77720, Mexico

Amenities

Air Conditioner
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Spa
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Shampoo
  • Shower
  • Private bathroom
  • Towels
  • Soap
  • Toilet paper
  • Free toiletries
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Bed sheets
  • Ceiling fan
  • In-room massage
  • Window screens
  • Safe
Breakfast
  • Cookware/dishes/utensils
  • Kitchenette
  • Refrigerator
  • Blender
  • Microwave
Parking
  • No onsite parking available
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible (may have limitations)
Activities
  • Billiards/pool table
  • 2 outdoor pools
  • Spa services
Entertainment
  • 32-inch LED TV
General
  • Elevator
  • Spanish
  • English
  • Beach towels
  • Smoke-free property
Guest Services
  • 2 outdoor pools
  • Microwave
  • Kitchenette
  • Full-sized refrigerator
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor furniture
  • Outdoor entertainment area
  • Terrace
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Jun 25, 2025 11:55:00 PM
Review Score:   10
Summary: Overall the staff was amazing, except for Edgardo. I've stayed with them before, thats why I decided to stay again. Day 2 out of 6, they told me I could no longer park at the property. This coming from Edgardo. Upon exiting the parking he questioned my stay and said nothing, later the staff told me that he intructed them to no longer allow me to park. Now I am required to park in the street and pay fees for the remainder of the trip. Check out date, came down to bring my luggage, said Hi to him, and completely ignored me. I was carrying multiple luggages with my son and he just look and smirked as my son was struggling to open the door. When another guest, Caucasians arrived to the lobby, he immediately jumped out of his seat, greated him and opened both receptions doors for him. I dont expect people to do mich for me, but my son is 8, lets try to be courteous with children. Other guests also told me that he is that way towards hispanics and profiles, obviously prefering Caucasian guest.
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Room Arrangement

Room Info Facilities
Premium Loft
Room Size: 541 square feet m2
3 King Bed, Double Sofa Bed and Twin Sofa Bed
Premium Loft

General

Square meters - 50.22, Ping - 15, Number of bedrooms - 1, Free extra futon, Bed count maximum 3, Number of living rooms 1, Square feet - 541, City view, Bed count minimum 3
Superior Loft
Room Size: 541 square feet m2
2 King Bed and Double Sofa Bed
Superior Loft

General

Square meters - 50.22, Ping - 15, Number of bedrooms - 1, Free extra futon, Number of living rooms 1, Bed count minimum 2, Square feet - 541, City view, Bed count maximum 2
Traditional Studio
Room Size: 373 square feet m2
1 King Bed
Traditional Studio

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 373, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Ping - 10
Deluxe Loft
Room Size: 373 square feet m2
1 King Bed
Deluxe Loft

General

Number of living rooms 0, Number of bedrooms - 1, Square feet - 373, Shower only, Ping - 10, Outdoor spaces not available, No rollaway/extra beds, No cribs (infant beds), Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Square meters - 34.62, City view

FAQ's

Is this Sofía by Bunik pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sofía by Bunik have a swimming pool?

Yes, this Sofía by Bunik has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sofía by Bunik?

Best-rates for the Sofía by Bunik starts from $52 per night with includes Toiletries, View, Bedding/Linens, Spa, TV, Accessibility, Guest Services, Air Conditioner, Pool, Wheelchair Accessible, Ocean View, Security/Safety, Internet, Kitchen, Balcony/Terrace, Entertainment, Child Friendly with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sofía by Bunik a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sofía by Bunik wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sofía by Bunik is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sofía by Bunik?

Based on the information reported by the owner or manager, the Sofía by Bunik indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sofía by Bunik?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sofía by Bunik are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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