Sombra del Agua | Hotel in San Cristóbal de Las Casas

| 9.2 (667 Reviews) |  8 Bathrooms  24 Guests
Zona Centro Hotel | Sombra del Agua

Hotel in Zona Centro, San Cristóbal de Las Casas

Sombra del Agua, the most emblematic hotel in San Cristóbal de Las Casas, offers its guests a unique experience in each stay, in a historical monument dating from 1907 that has been adapted with modern and elegant facilities and that welcomes its visitors with refined and attentive service. In our restaurant Tarumba we present you a menu of origin where the experience begins by interacting with the environment, Tarumba tastes like comales made of clay, smiles that are born from the heart, at hands that from ancient tradition know the spiritual by bringing it to a table;Service hours: 7:00 a.m. to 11:00 p.m. Sombra del Agua is a 2-minute walk to La Paz Square and Central Park, in San Cristóbal de las Casas. This charming colonial city has beautiful cobbled streets and many historic buildings.

Sombra del Agua is located in San Cristóbal de Las Casas.

This 83 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Breakfast, Child Friendly, and several others. This is a 3 star rated property and has over 667 reviews with the average score of 9.2 . Coming to San Cristóbal de Las Casas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 83 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in San Cristóbal de Las Casas. These details are authentic, as they are provided by our partner, booking.com.

This Sombra del Agua in San Cristóbal de Las Casas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sombra del Agua”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Calle Primero de Marzo 15, Centro, San Cristóbal de Las Casas, 29200, Mexico

Amenities

Air Conditioner
Parking
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Special diet meals (on request)
  • Snack bar
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Coffee house on site
Parking
  • Free parking
  • Private Parking
  • Parking
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Foot massage
  • Couples' massage
  • Hand massage
  • Back massage
  • Full-body massage
  • Massage
  • Themed dinners
  • Head massage
  • Neck massage
General
  • Heating
  • Smoke-free property
  • Wifi in all areas
  • Facilities for disabled guests
  • Family rooms
  • Safe
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Airport shuttle
  • Shuttle service (additional charge)
  • Shuttle service
  • Daily housekeeping
  • 24-hour front desk
  • Tour desk
  • Concierge
  • Meeting/Banquet facilities
  • Baggage storage
  • Airport shuttle (additional charge)
  • Room service
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • Garden
  • Outdoor fireplace
  • Outdoor furniture
Security/Safety
  • Security alarm
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed

Reviews

Value for money:
9.03
Location:
9.76
Staff:
9.51
Facilities:
9.15
Comfort:
9.35
Cleanliness:
9.28
Riccardo
Aug 27, 2025 07:00:00 AM
Review Score:   9
Italy
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Sombra del Agua is a beautiful hotel in the very center of San Cristóbal. The staff is super professional and helpful, they helped us book a tour and were always kind and available. Breakfast was exceptionally good, we couldn’t try the restaurant for a full meal but I imagine it was as well. Super experience
Negative: Minor nitpick: the place is wonderful without the need for the fake water+bird sounds record played in the court in the middle of the rooms :).
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Shower, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Iron, Safe, Air conditioning, Key card access

Media & Technology

Cable channels, TV, Streaming service (like Netflix), Flat-screen TV

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room Amenities

Socket near the bed

View

Inner courtyard view
Double Room
Room Type: Double
Room Size: 22 m2
2 Full bed(s) Bed
Double Room

Bathroom

Private bathroom, Shower, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Iron, Safe, Air conditioning, Key card access

Media & Technology

Cable channels, TV, Streaming service (like Netflix), Flat-screen TV

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room Amenities

Socket near the bed

View

Inner courtyard view
Suite
Room Type: Suite
Room Size: 25 m2
1 King bed(s) Bed
Suite

Bathroom

Private bathroom, Shower, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Iron, Safe, Air conditioning, Key card access

Media & Technology

Cable channels, TV, Streaming service (like Netflix), Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk

View

City view, View

Bedroom

Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room Amenities

Socket near the bed
Deluxe King Suite
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed
Deluxe King Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Shower, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Iron, Safe, Air conditioning, Key card access

Media & Technology

Cable channels, TV, Streaming service (like Netflix), Flat-screen TV

Living Area

Sitting area, Sofa, Desk

View

City view, View, Mountain view

Outdoors

Terrace

Bedroom

Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Deluxe Queen Suite
Room Type: Suite
Room Size: 35 m2
2 Full bed(s) Bed
1 Sofa bed Bed
Deluxe Queen Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Shower, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Iron, Safe, Air conditioning, Key card access

Media & Technology

Cable channels, TV, Streaming service (like Netflix), Flat-screen TV

Living Area

Sitting area, Sofa, Desk

View

City view, View, Mountain view

Outdoors

Terrace

Bedroom

Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Superior King Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Shower, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Iron, Safe, Air conditioning, Key card access

Media & Technology

Cable channels, TV, Streaming service (like Netflix), Flat-screen TV

Living Area

Sitting area, Desk

View

Inner courtyard view, Garden view

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room Amenities

Socket near the bed
Superior Double Room
Room Type: Double
Room Size: 25 m2
2 Full bed(s) Bed
Superior Double Room

Bathroom

Private bathroom, Shower, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Iron, Safe, Air conditioning, Key card access

Media & Technology

Cable channels, TV, Streaming service (like Netflix), Flat-screen TV

Living Area

Sitting area, Desk

View

Inner courtyard view, Garden view

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room Amenities

Socket near the bed
Family Room
Room Type: Family
Room Size: 25 m2
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Private bathroom, Shower, Conditioner, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Shampoo, Additional bathroom, Free toiletries, Hairdryer

General

Heating, Iron, Safe, Air conditioning, Key card access

Media & Technology

Cable channels, TV, Streaming service (like Netflix), Flat-screen TV

Living Area

Sitting area, Sofa

Bedroom

Linens, Childrens' cribs

Food & Drink

Bottle of water

Room Amenities

Socket near the bed

View

Quiet street view

FAQ's

Is this Sombra del Agua pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sombra del Agua?

Check-in time for Sombra del Agua starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sombra del Agua have a swimming pool?

No, this Sombra del Agua does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sombra del Agua?

Best-rates for the Sombra del Agua starts from $71 per night with includes Accessibility, Transportation/Shuttle, Fireplace/Heating, Guest Services, Entertainment, Internet, Air Conditioner, Balcony/Terrace, Restaurant, View, Security/Safety, Business Services, Wellness Facilities, Breakfast, Child Friendly, Parking, Wheelchair Accessible, Bar with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sombra del Agua a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sombra del Agua wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sombra del Agua is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sombra del Agua?

Based on the information reported by the owner or manager, the Sombra del Agua indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sombra del Agua?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sombra del Agua are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
ZA R1,227
You will be redirected to  
Hot Deal - It has been viewed 101 times today
Not the right fit? Check out our other properties in Zona Centro
|
9.7 (39 Reviews)
Hotel
  • Parking
  • Accessibility
  • Transportation/Shuttle
|
9.6 (27 Reviews)
Hotel
  • Balcony/Terrace
  • Security/Safety
  • Business Services
|
9.4 (12 Reviews)
Hotel
  • Security/Safety
  • Guest Services
  • Child Friendly
|
9.2 (135 Reviews)
Hotel
  • Parking
  • Balcony/Terrace
  • Security/Safety
|
9.2 (62 Reviews)
Hotel
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant