This smoke-free hotel features express check-out, free WiFi in public areas, and a vending machine. Star Hotel offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.
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97-99 Shepherds Bush Road, London, W6 7LP, United Kingdom
Amenities
TV
Security/Safety
Bedding/Linens
Wellness Facilities
Guest Services
Child Friendly
Heating
Internet
Kitchen
Policies
Check-in
Check-in start time: 2:00 pm; check-in end time: 10:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10:30 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Sarah
Aug 19, 2026 01:17:11 AM
Review Score:
10
Summary: We had a double room on ground floor. I slept better than I have in weeks but unfortunately my partner was kept awake by the road outside (just one of those things). Was spotless and very helpful lady when we checked in.
Only thing I would mention is property does not have a lift. If you aren't able to climb stairs make sure you mention it. We were lucky as in ground floor and I have limited mobility but will book this hotel again.
We asked for a dinner recommendation and went to the Italian over the road. All I can say is wow really made things even better.
Reviews
Sarah
Aug 19, 2026 01:17:11 AM
Review Score:
10
Summary: We had a double room on ground floor. I slept better than I have in weeks but unfortunately my partner was kept awake by the road outside (just one of those things). Was spotless and very helpful lady when we checked in.
Only thing I would mention is property does not have a lift. If you aren't able to climb stairs make sure you mention it. We were lucky as in ground floor and I have limited mobility but will book this hotel again.
We asked for a dinner recommendation and went to the Italian over the road. All I can say is wow really made things even better.
Jasmine
Aug 18, 2026 05:00:59 PM
Review Score:
10
Summary: I was reluctant to book this B&B as it worked out at around £35 per person for the night and it felt too good to be true. After reading the reviews I booked it for somewhere to stay after a concert and don’t regret it. If you’re looking for a clean room with a comfortable bed, then this is the place. There are no frills and it’s a simple room, but I found it to be exceptionally clean. There was a fridge in the room so we could store some water, and there was aircon too. Downstairs there was a vending machine to buy snacks and drinks, and there are lots of cafes in the local area. After we checked out, the staff kindly let us store our bags with them while we went out for the day. I’ll be keeping this place saved for any future trips in the area.
Brian
Aug 9, 2026 07:13:01 PM
Review Score:
8
Summary: Good value room for the weekend in a good location for getting around London. Nothing fancy but clean and comfortable enough
Tanvi
Jul 27, 2026 05:48:09 PM
Review Score:
4
Summary: I think the location is great but honestly, it didn’t seem like a hotel at all. Although the hotel itself was clean, when we asked for our room to be cleaned, we came back to the same dirty sheets spread across the bed again. If someone is staying with you for a few days at least change the bedsheets. The television wasn’t working, the staff was not around the clock so if you locked yourself out there was no way in. Overall very average experience.
Esmeralda
Jul 25, 2026 04:01:22 PM
Review Score:
10
Summary: very nice staff, clean room and bathroom, shopping mall is 10 minutes wall
Sara
Jul 10, 2026 11:06:21 PM
Review Score:
10
Summary: This cute hotel is very clean and well located. The staff was amazingly helpful! Genuinely kind
Graham
Jul 8, 2026 12:43:13 AM
Review Score:
10
Summary: A small, comfortable, clean hotel with very nice staff. It was in a nice area and close to the tube. I would definitely recommend it, especially as the price is good for London. It is also close to places to eat and drink.
Jaana
Jul 6, 2026 07:03:12 PM
Review Score:
10
Summary: Very clean and comfortable room in a great location. Excellent price-quality-ratio.
Nalisha
Jun 11, 2026 01:44:05 PM
Review Score:
8
Summary: Hotel is clean and pleasant. Comfortable bed & shower facilities.
The neighbouring room guests were noisy & not respectful. Also note it’s near a police station so can be noisy if you’re a light sleeper.
David
Jun 8, 2026 02:54:09 AM
Review Score:
8
Summary: Decent sized family room when we struggled to find anywhere else near to the Empress Showroom for the Come Alive show.
Clean and secure, nice enough room, nice staff. Close to Hammersmith tub station
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FAQ's
Is this Star Hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Star Hotel have a swimming pool?
No, this Star Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Star Hotel?
Best-rates for the Star Hotel starts from $119 per night with includes TV, Security/Safety, Bedding/Linens, Wellness Facilities, Guest Services, Child Friendly, Heating, Internet, Kitchen with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Star Hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Star Hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Star Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Star Hotel?
Based on the information reported by the owner or manager, the Star Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Star Hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Star Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.