Swissotel - Chicago | Hotel in Chicago

| 9.0 (2663 Reviews) |  1 Bathroom
Near East Side Hotel | Swissotel - Chicago

Hotel in Near East Side, Chicago

Luxury hotel with bars and a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
Swissotel - Chicago offers 661 accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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323 E Wacker Dr, Chicago, 60601, United States

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Bathrobes
  • Separate bathtub and shower
Bedroom
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Hypo-allergenic bedding
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Restaurant dining guide
  • Phone
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Eco-friendly cleaning products provided
  • Connecting rooms available
  • Laptop-friendly workspace
  • Recycling
  • LED light bulbs
  • Iron/ironing board
  • Local maps
  • Energy-saving switches
  • Safe
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 8:00 AM–noon on weekends: USD 5-35.00 per person
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
Parking
  • Wheelchair-accessible parking available
  • Valet parking on site (USD 87.00 per night)
Accessibility
  • Braille signage
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Elevator
Activities
  • Sailing
  • Kayaking
  • Bicycle rentals
  • Windsurfing
  • Beach access
  • Golfing
  • Hiking/biking trails
  • Spa services
  • Billiards/pool table
  • 24-hour fitness center
  • Bicycle rentals
Entertainment
  • iPod dock
  • Pay movies
  • Cable channels
  • Premium channels
  • LCD TV
General
  • Conference center
  • Business center
  • Computer station
  • Grocery/convenience store
  • Water dispenser
  • Banquet hall
  • Front-desk safe
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • ATM/banking services
  • French
  • German
  • Russian
  • English
  • Spanish
  • Chinese (Mandarin)
  • Local culture & ecosystem education
  • Vegetarian dining options
  • No plastic soda bottles
  • Locally-owned & organized tours & activities
  • Biodegradable drinking straws
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Vegan dining options
  • Reusable cups only
  • Double-glazed windows
  • At least 80% organic food
  • Fireplace in lobby
  • TV in lobby
  • No plastic coffee stirrers
  • Reusable tableware only
  • Local artist showcase
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • No plastic water bottles
  • Smoke-free property
  • At least 80% lighting from LEDs
Guest Services
  • Grocery/convenience store
  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Tour/ticket assistance
  • Porter/bellhop
  • Multilingual staff
  • Change of towels (on request)
  • Luggage storage
  • Concierge services
  • Dry cleaning service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Wedding services
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Outdoors
  • Vegetable garden
  • Garden
Spa
  • Facials
  • Massage - deep-tissue
  • Body treatments
  • Massage - prenatal
  • Massage - Swedish
  • Manicures and pedicures
  • Couples treatment room(s)
  • Massage - sports

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 50.0 per day. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 5 to 35.00 per person fee for in-room wireless internet: usd 14.95 per 24-hour period (rates may vary) fee for in-room wired internet: usd 14.95 per 24-hour period (rates may vary) valet parking fee: usd 87.00 per night pet deposit: usd 250.00 per stay pet fee: usd 50 per pet, per night service animals are exempt from fees rollaway bed fee: usd 50.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 25 lbs per pet) pets allowed for an extra charge of usd 50 per pet, per night, plus a deposit of usd 250.00 per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges property registration number 60601, 60601, hotel license safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses a grey water recycling system

Reviews

Lindsay
Aug 15, 2025 12:22:01 AM
Review Score:   8
Summary: Our check in experience was wonderful. Paige Kelly was so sweet and kind. Very helpful. The view in our room was nice. The double beds not very comfortable but overall we liked the room
See All Reviews

Room Arrangement

Room Info Facilities
Premier Room, 1 King Bed, City View, Corner
Room Size: 419 square feet m2
1 King Bed
Premier Room, 1 King Bed, City View, Corner

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Square feet - 419, Square meters - 39, Lever door handles, Pets not allowed, Lake view, Extra bed count 1, Accessible bathtub, Bathroom grab bars, Ping - 11.78, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Classic 2 Double Beds Accessible with Roll In Shower
Room Size: m2
2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Lifestyle Suite, 1 King Bed, City View
Room Size: m2
1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premier Corner Room, 1 King Bed, City View
Room Size: 419 square feet m2
1 King Bed
Premier Corner Room, 1 King Bed, City View

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Square feet - 419, Square meters - 39, Lever door handles, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Bathroom grab bars, Ping - 11.78, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
Classic 2 Double Beds Accessible
Room Size: m2
2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Classic Double Room, 2 Double Beds, Lake View
Room Size: 320 square feet m2
2 Double Beds
Classic Double Room, 2 Double Beds, Lake View

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Lake view, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Ping - 8.99, Height-adjusted amenities, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed, Lake View (Lake View)
Room Size: 320 square feet m2
1 King Bed
Classic Room, 1 King Bed, Lake View (Lake View)

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Lake view, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Classic Double Room, 2 Double Beds, River View
Room Size: 320 square feet m2
2 Double Beds
Classic Double Room, 2 Double Beds, River View

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Height-adjusted amenities, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed, River View
Room Size: 320 square feet m2
1 King Bed
Classic Room, 1 King Bed, River View

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Ping - 8.99, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Classic 2 Double Beds Wheelchair Accessible
Room Size: m2
2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Classic Double Room, 2 Double Beds, City View
Room Size: 320 square feet m2
2 Double Beds
Classic Double Room, 2 Double Beds, City View

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Ping - 8.99, Height-adjusted amenities, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 King Bed
Room Size: m2
1 King Bed

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Suite, 1 King Bed, City View
Room Size: 750 square feet m2
1 King Bed
Executive Suite, 1 King Bed, City View

General

Number of living rooms 0, Number of bedrooms - 1, Sofa bed, Pets not allowed, Location - top floor, Separate bedroom, Extra bed count 2, Square feet - 750, Number of bathrooms - 1, Square meters - 70, Ping - 21.08, Bed count minimum 1, Bed count maximum 1, City view
Classic Room, 1 King Bed, City View
Room Size: 320 square feet m2
1 King Bed
Classic Room, 1 King Bed, City View

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Lake View Room 1 King Bed Accessible
Room Size: m2
1 King Bed

General

Number of living rooms 0, Number of bedrooms - 1, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Lake View Room 2 Double Beds Accessible
Room Size: m2
2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, Lake view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
River View Room 2 Double Beds Accessible with Roll In Shower
Room Size: m2
2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, River view, Extra bed count 1, Roll-in shower, Bed count minimum 2, Bed count maximum 2
River View Room 1 King Bed Accessible with Roll In Shower
Room Size: m2
1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, River view, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1
River View Room 2 Double Beds Accessible
Room Size: m2
2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, River view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
River View Room 1 King Bed Wheelchair Accessible
Room Size: m2
1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, River view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View
Room Size: 320 square feet m2
2 Double Beds
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Height-adjusted amenities, Bed count minimum 2, Bed count maximum 2
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
Room Size: 320 square feet m2
1 King Bed
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Lake view, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View
Room Size: 320 square feet m2
2 Double Beds
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Lake view, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Height-adjusted amenities, Bed count minimum 2, Bed count maximum 2
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
Room Size: 320 square feet m2
1 King Bed
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Ping - 8.99, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View
Room Size: 320 square feet m2
2 Double Beds
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Height-adjusted amenities, Bed count minimum 2, City view, Bed count maximum 2
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
Room Size: 320 square feet m2
1 King Bed
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Accessible bathtub, Square meters - 30, Bathroom grab bars, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Classic 1 King Bed Accessible with Roll In Shower
Room Size: m2
1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, River view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Classic 1 King Bed Accessible
Room Size: m2
1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Classic 1 King Bed Wheelchair Accessible
Room Size: m2
1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Swissotel - Chicago pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Swissotel - Chicago?

Check-in time for Swissotel - Chicago starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Swissotel - Chicago have a swimming pool?

No, this Swissotel - Chicago does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Swissotel - Chicago?

Best-rates for the Swissotel - Chicago starts from $215 per night with includes Accessibility, Bedding/Linens, Restaurant, Balcony/Terrace, Business Services, Bar, Guest Services, Breakfast, Kitchen, Wellness Facilities, Fireplace/Heating, Toiletries, Child Friendly, Laundry, Air Conditioner, Security/Safety, Spa, Entertainment, Internet, Parking, Wheelchair Accessible with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Swissotel - Chicago a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Swissotel - Chicago wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Swissotel - Chicago is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Swissotel - Chicago?

Based on the information reported by the owner or manager, the Swissotel - Chicago indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Swissotel - Chicago?

Based on the information reported by the owner or manager, details for the cancellation policy for the Swissotel - Chicago are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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