The Chester Grosvenor | Hotel in Chester

| 8.9 (5333 Reviews) |  6 Bathrooms  14 Guests
Chester Hotel | The Chester Grosvenor

Hotel in Chester

This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include Sky channels, a DVD player, and free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the center of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

The Chester Grosvenor is located in Chester.

This 66 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Internet, Air Conditioner, and several others. This is a 5 star rated property and has over 5333 reviews with the average score of 8.9 . Coming to Chester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 66 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Chester. These details are authentic, as they are provided by our partner, booking.com.

This The Chester Grosvenor in Chester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Chester Grosvenor”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Eastgate Street, Eastgate, Chester, CH1 1LT, United Kingdom

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Coffee house on site
  • Breakfast in the room
  • Wine/Champagne
  • Special diet meals (on request)
Parking
  • Parking on site
  • Parking
Activities
  • Massage
  • Foot massage
  • Neck massage
  • Back massage
  • Full-body massage
  • Spa
  • Hand massage
  • Head massage
General
  • Air conditioning
  • Wifi in all areas
  • Heating
  • Safe
  • Facilities for disabled guests
  • Elevator
  • Non-smoking rooms
  • Smoke-free property
Guest Services
  • Dry cleaning
  • Room service
  • Express check-in/out
  • Suit press
  • Meeting/Banquet facilities
  • Baggage storage
  • Concierge
  • Packed lunches
  • Fax/Photocopying
  • Laundry
  • Daily housekeeping
  • Ironing service
  • Currency exchange
  • 24-hour front desk
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • CCTV outside property
  • 24-hour security
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Face masks for guests available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Arkle is open thursday to saturday inclusive, please note that the hotel will pre-authorize your credit or debit card up to the value of your booking plus gbp 200 for any extras taken. mastercard debit cards, maestro or visa electron cannot be pre-authorized, please note that the thermal suite in the spa is available to the guests for an extra charge of gbp 35 per room, for the duration of your stay, please note that payment must be from the original card used to make the booking, car parking charges when using the grosvenor shopping center car park are £15.00 per 24 hours.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.21
Location:
9.74
Staff:
9.36
Facilities:
8.85
Comfort:
9.35
Cleanliness:
9.26
jinnaree
May 6, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The Room,The staff,The food,The location
Negative: Nothing
Summary: Definitely come again excellent hotel
See All Reviews

Room Arrangement

Room Info Facilities
Business Traveler
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed

Bathroom

Toilet paper, Towels, Slippers, Private bathroom, Hairdryer, Toilet, Bathtub or shower, Bathtub, Bathrobe, Shower, Free toiletries

General

Smoke Alarm, Suit press, Iron, Air conditioning, Heating, Safe, Carpeted, Ironing facilities, Tile/Marble floor

Media & Technology

Cable channels, TV, Telephone

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Executive Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Executive Room

Bathroom

Toilet paper, Towels, Slippers, Private bathroom, Hairdryer, Toilet, Bathtub or shower, Bathtub, Bathrobe, Shower, Free toiletries

General

Smoke Alarm, Suit press, Iron, Air conditioning, Heating, Safe, Carpeted, Ironing facilities, Interconnecting room(s) available, Tile/Marble floor

Media & Technology

Cable channels, TV, Telephone

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Deluxe Room
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed

Bathroom

Toilet paper, Towels, Slippers, Private bathroom, Hairdryer, Toilet, Bathtub or shower, Bathtub, Bathrobe, Shower, Free toiletries

General

Smoke Alarm, Suit press, Iron, Air conditioning, Heating, Safe, Carpeted, Ironing facilities, Tile/Marble floor

Media & Technology

Cable channels, TV, Telephone

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Classic Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed
Classic Room

Bathroom

Toilet paper, Towels, Slippers, Private bathroom, Hairdryer, Toilet, Bathtub or shower, Bathtub, Bathrobe, Shower, Free toiletries

General

Smoke Alarm, Suit press, Iron, Air conditioning, Heating, Safe, Carpeted, Ironing facilities, Tile/Marble floor

Media & Technology

Cable channels, TV, Telephone

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed

Bathroom

Toilet paper, Towels, Slippers, Private bathroom, Guest bathroom, Hairdryer, Toilet, Bathtub or shower, Bathtub, Bathrobe, Shower, Free toiletries, Walk-in shower

General

Smoke Alarm, Suit press, Iron, Air conditioning, Heating, Safe, Carpeted, Ironing facilities, Tile/Marble floor

Media & Technology

Cable channels, TV, Telephone

Living Area

Desk, Dining area, Sitting area

Bedroom

Wardrobe or closet, Linens, Walk-in closet

Services

Wake-up service

Kitchen

Wine glasses, Dining table

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Safety features

Air purifiers
Superior King Room
Room Type: Double
Room Size: 36 m2
1 Queen bed(s) Bed

Bathroom

Toilet paper, Towels, Slippers, Private bathroom, Hairdryer, Toilet, Bathtub or shower, Bathtub, Bathrobe, Shower, Free toiletries

General

Smoke Alarm, Suit press, Iron, Air conditioning, Heating, Safe, Carpeted, Ironing facilities, Tile/Marble floor

Media & Technology

Cable channels, TV, Telephone

Living Area

Desk, Sofa, Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers

FAQ's

Is this The Chester Grosvenor pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Chester Grosvenor?

Check-in time for The Chester Grosvenor starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Chester Grosvenor have a swimming pool?

No, this The Chester Grosvenor does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Chester Grosvenor?

Best-rates for the The Chester Grosvenor starts from $221 per night with includes Wheelchair Accessible, Restaurant, Bar, Guest Services, Parking, Business Services, Breakfast, Laundry, Security/Safety, Wellness Facilities, Spa, Entertainment, Child Friendly, Internet, Air Conditioner, Accessibility, Fireplace/Heating with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Chester Grosvenor a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Chester Grosvenor wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Chester Grosvenor is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Chester Grosvenor?

Based on the information reported by the owner or manager, the The Chester Grosvenor indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Chester Grosvenor?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Chester Grosvenor are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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