The Cloud One Hamburg - Kontorhaus | Hotel in Hamburg

9.0 (217 Reviews) |  1 Bathroom
Altstadt Hotel | The Cloud One Hamburg - Kontorhaus

Hotel in Altstadt, Hamburg

Eco-certified hotel with bars connected to the convention center in Hamburg
Along with 2 bars/lounges, this smoke-free hotel has a snack bar/deli and a 24-hour front desk. WiFi in public areas is free.
The Cloud One Hamburg - Kontorhaus offers 457 air-conditioned accommodations with safes and hair dryers. 46-cm flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

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Willy-Brandt-Straße 20, Hamburg, 20457, Germany

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Bar
Guest Services
Breakfast
Child Friendly
Internet

Facility Overview

Bathrooms
  • Hair dryer
  • Shower
  • Soap
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels
Bedroom
  • Air conditioning
  • Bed sheets
  • Safe
  • Desk
Breakfast
  • 2 bars/lounges
  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 24.50-24.50 for adults and EUR 0-24.50 for children
Parking
  • Limited onsite parking
Accessibility
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Elevator door width (inches): 43
  • Wheelchair accessible (may have limitations)
Entertainment
  • 46-cm flat-screen TV
  • Cable channels
General
  • Elevator
  • German
  • English
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 24.50 to 24.50 for adults, and eur 0 to 24.50 for children pet fee: eur 15 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 15 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Steven
Aug 20, 2025 08:38:53 PM
Review Score:   10
Summary: Very nice hotel and close to metro. Walkable and safe area. Impeccable service. Very nice staff Great bar and breakfast.
See All Reviews

Room Arrangement

Room Info Facilities
Comfort Room, 1 Double Bed, Terrace
Room Size: 178 square feet m2
1 Double Bed
Comfort Room, 1 Double Bed, Terrace

General

Ping - 5, Square meters - 17, Bed count minimum 1, Bed count maximum 1, Square feet - 178, Number of bathrooms - 1
Business Room, 1 Queen Bed
Room Size: 183 square feet m2
1 Queen Bed
Business Room, 1 Queen Bed

General

Ping - 5.1, Square feet - 183, Square meters - 17, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (Comfortable)
Room Size: 178 square feet m2
1 King Bed
Room, 1 King Bed (Comfortable)

General

Ping - 5.0, Square meters - 17, Bed count minimum 1, Bed count maximum 1, Square feet - 178
Room, 1 Queen Bed (Motel One)
Room Size: 183 square feet m2
1 Queen Bed
Room, 1 Queen Bed (Motel One)

General

Ping - 5.1, Square feet - 183, Square meters - 17, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Altstadt hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Altstadt hotel have a swimming pool?

No, this Altstadt hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Altstadt hotel?

Best-rates for the Altstadt hotel starts from $148 per night with includes Security/Safety, Bedding/Linens, Wellness Facilities, Bar, Guest Services, Child Friendly, Internet, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Breakfast with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Altstadt hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Altstadt hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Altstadt hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Altstadt hotel?

Based on the information reported by the owner or manager, the Altstadt hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Altstadt hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Altstadt hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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