The Dostyk Hotel | Hotel in Almaty

| 8.1 (381 Reviews) |  4 Bathrooms  14 Guests
Almaty Hotel | The Dostyk Hotel

Hotel in Almaty

Set in a historic building, this elegant, 5-star hotel in Almaty city center offers an elegant spa, gourmet food, and soundproofed rooms featuring a dressing room and wooden flooring. The Dostyk Hotel has spacious rooms and suites with a flat-screen TV and a stylish bathroom with exclusive toiletries. Wi-Fi is available in all areas. Guests at the Dostyk are welcome to relax in the indoor pool, hammam, and hot tub. There is also a modern gym and a massage service. Traditional dishes from Kazakhstan and international specialties are served in the Hotel Dostyk’s Oregano restaurant. Fine drinks are available in the Bastau bar. Free private parking is available at the Dostyk on request. The Abay Avenue bus stop is only 656 feet away.

The Dostyk Hotel is located in Almaty.

This 65 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Kitchen, Parking, Pool, and several others. This is a 5 star rated property and has over 381 reviews with the average score of 8.1 . Coming to Almaty and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 65 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Almaty. These details are authentic, as they are provided by our partner, booking.com.

This The Dostyk Hotel in Almaty is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Dostyk Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Kurmangazy Street 36, Almaty, 050021, Kazakhstan

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Wine/Champagne
  • Fruit
  • Breakfast in the room
  • Coffee house on site
  • Kids' meals
  • Bar
  • Snack bar
Parking
  • Street parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
  • Accessible parking
Accessibility
  • Toilet with grab rails
  • Lowered sink
Activities
  • Facial treatments
  • Walking tours
  • Spa
  • Indoor pool (year-round)
  • Indoor pool
  • Massage
  • Waxing services
  • Water sports facilities on site
  • Aerobics
  • Fitness center
  • Light therapy
  • Spa lounge/Relaxation area
  • Body treatments
  • Locker rooms
  • Hot tub/Jacuzzi
  • Steam room
  • Turkish/Steam Bath
  • Sauna
  • Pedicure
  • Body scrub
  • Fitness
  • Body wrap
  • Manicure
  • Beauty services
  • Spa facilities
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Hypoallergenic room available
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Heating
Guest Services
  • Laundry
  • Currency exchange
  • Airport shuttle (additional charge)
  • Packed lunches
  • Concierge
  • Shuttle service (additional charge)
  • Babysitting/Child services
  • Private check-in/out
  • Shared lounge/TV area
  • Car rental
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Dry cleaning
  • Airport shuttle
  • Ironing service
  • Fax/Photocopying
  • Business center
  • Tour desk
  • ATM on site
  • Express check-in/out
  • Shuttle service
  • Valet parking
  • 24-hour front desk
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
  • BBQ facilities
  • Sun deck
  • Outdoor furniture
Security/Safety
  • Key card access
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Pool cover
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.45
Location:
9.4
Staff:
9.19
Facilities:
8.72
Comfort:
9.04
Cleanliness:
8.92
Neha
Aug 17, 2025 07:00:00 AM
Review Score:   5
India
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Except for the location there is nothing great about the property…they offer very basic service in comparison to the kind of money they charge, the breakfast spread was average and repetitive, the ac was not working beyond 25 degrees, the tv was an outdated model and hence not working, I was charged a full days rent for a hour and a half late check out… absolutely terrible! No regards whatsoever for customer comfort or for hospitality! I paid INR 20k (USD 228 almost) per night for I don’t know what… you get better service in a budget hotel in India for 1/4th the price…
Negative: Except for the location there is nothing great about the property…they offer very basic service in comparison to the kind of money they charge, the breakfast spread was average and repetitive, the ac was not working beyond 25 degrees, the tv was an outdated model and hence not working, I was charged a full days rent for a hour and a half late check out… absolutely terrible! No regards whatsoever for customer comfort or for hospitality! I paid INR 20k (USD 228 almost) per night for I don’t know what… you get better service in a budget hotel in India for 1/4th the price…
Summary: Hyped, Fraud!
See All Reviews

Room Arrangement

Room Info Facilities
Standard Single Room
Room Type: Single
Room Size: 22 m2
1 Twin bed(s) Bed
Standard Single Room

Food & Drink

Minibar, Bottle of water

Bathroom

Walk-in shower, Private bathroom, Slippers, Bathtub or shower, Guest bathroom, Shampoo, Hairdryer, Towels/Sheets (extra fee), Free toiletries, Bathrobe, Shower, Conditioner, Shower cap, Body soap, Toilet paper, Bidet, Toothbrush, Toilet, Towels

General

Tile/Marble floor, Trash cans, Key card access, Hypoallergenic, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Walk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

City view, Pool view, Inner courtyard view, Quiet street view, View

Kitchen

Electric kettle

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Fold-up bed

Pool and Spa

Pool towels

Safety features

Air purifiers
Deluxe King Room
Room Type: Double
Room Size: 33 m2
1 Queen bed(s) Bed
Deluxe King Room

Food & Drink

Minibar, Bottle of water

Bathroom

Walk-in shower, Private bathroom, Slippers, Bathtub or shower, Guest bathroom, Shampoo, Hairdryer, Towels/Sheets (extra fee), Free toiletries, Bathrobe, Shower, Bathtub, Conditioner, Shower cap, Body soap, Toilet paper, Bidet, Toothbrush, Toilet, Towels

General

Tile/Marble floor, Trash cans, Key card access, Hypoallergenic, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Walk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

City view, Pool view, Inner courtyard view, Quiet street view, View

Kitchen

Electric kettle

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Fold-up bed

Pool and Spa

Pool towels

Safety features

Air purifiers
Exclusive Suite
Room Type: Suite
Room Size: 53 m2
1 Queen bed(s) Bed
Exclusive Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Walk-in shower, Private bathroom, Slippers, Bathtub or shower, Guest bathroom, Shampoo, Hairdryer, Towels/Sheets (extra fee), Free toiletries, Bathrobe, Shower, Bathtub, Conditioner, Shower cap, Body soap, Toilet paper, Bidet, Toothbrush, Toilet, Towels

General

Tile/Marble floor, Trash cans, Key card access, Hypoallergenic, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Walk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Quiet street view, View, City view

Kitchen

Electric kettle

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Sofa bed, Adapter, Fold-up bed

Pool and Spa

Pool towels

Safety features

Air purifiers
Presidential Suite
Room Type: Suite
Room Size: 158 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Walk-in shower, Private bathroom, Slippers, Bathtub or shower, Guest bathroom, Shampoo, Hairdryer, Towels/Sheets (extra fee), Spa tub, Free toiletries, Bathrobe, Shower, Bathtub, Conditioner, Shower cap, Body soap, Toilet paper, Bidet, Toothbrush, Toilet, Towels

General

Tile/Marble floor, Trash cans, Key card access, Hypoallergenic, Key access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Sauna, Hot tub

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Walk-in closet, Linens, Extra long beds (> 6.5 ft), Childrens' cribs, Wardrobe or closet, Alarm clock

View

Inner courtyard view, View, City view

Kitchen

Electric kettle, Coffee machine

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Fold-up bed

Pool and Spa

Pool towels

Safety features

Air purifiers

FAQ's

Is this The Dostyk Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Dostyk Hotel?

Check-in time for The Dostyk Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Dostyk Hotel have a swimming pool?

Yes, this The Dostyk Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Dostyk Hotel?

Best-rates for the The Dostyk Hotel starts from $195 per night with includes Private Pool, Balcony/Terrace, Transportation/Shuttle, Entertainment, Hot Tub, Laundry, Sports/Activities, Bar, Guest Services, Child Friendly, Internet, Kitchen, Parking, Pool, Designated Smoking Area, TV, Wheelchair Accessible, Accessibility, Security/Safety, Spa, Air Conditioner, Business Services, Wellness Facilities, Fireplace/Heating, Restaurant, Toiletries, Breakfast, Barbecue/Outdoor Cooking with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Dostyk Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Dostyk Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Dostyk Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Dostyk Hotel?

Based on the information reported by the owner or manager, the The Dostyk Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Dostyk Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Dostyk Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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