The Looking Glass Hotel | Hotel in San Juan

9.4 (208 Reviews) |  1 Bathroom
San Mateo Hotel | The Looking Glass Hotel

Hotel in San Mateo, San Juan

Hotel in San Juan, near Casino del Mar at La Concha Resort
This smoke-free hotel features free WiFi in public areas.
Housekeeping is available on request.
The Looking Glass Hotel offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Memory foam beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with rainfall showerheads. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

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1661 Av. Juan Ponce de León, San Juan, 00909, Puerto Rico

Amenities

Air Conditioner
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Free toiletries
  • Bathtub or shower
  • Towels
Bedroom
  • Premium bedding
  • Egyptian cotton sheets
  • Bed sheets
  • Memory foam mattress
  • Air conditioning
  • Restaurant dining guide
  • Laptop-friendly workspace
  • Desk
  • Guidebooks/recommendations
Breakfast
  • Free bottled water
Parking
  • Offsite parking within 500 ft (USD 25 per day); reservations required
Accessibility
  • Hand-held showerhead
  • Roll-in shower
  • Wheelchair-accessible bathroom vanity
  • Stairway handrail height (inches): 30
  • Wheelchair-accessible registration desk height (inches): 44
  • Braille signage
  • Area rugs in room
  • Roll-in shower width (inches): 57
  • Wheelchair-accessible registration desk
  • Shower grab bar height (inches): 34
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Toilet grab bar height (inches): 33
  • Tile flooring in room
  • Wheelchair-accessible vanity height (inches): 24
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room
  • Height-adjustable showerhead
  • This property does not have elevators
  • 3 stairs to reach property
  • Front entrance ramp
  • Grab bar in shower
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Entertainment
  • Netflix
  • Hulu
  • Streaming services
  • Digital channels
  • 55-inch Smart TV
General
  • English
  • Spanish
  • Romance packages available
  • Smoke-free property
Guest Services
  • Front desk (limited hours)
  • Housekeeping (on request)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 10:30 pm early check-in fee: usd 50 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am late check-out fee: usd 50 late check-out subject to availability
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Nearby parking fee: usd 25 per day (500 ft away) early check-in fee: usd 50 (subject to availability) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Bruce
Jul 1, 2025 11:17:52 PM
Review Score:   10
Summary: Amazing location convenient to everything in Puerto rico. It was really easy to Uber around the city. The staff was super friendly and helpful.
See All Reviews

Room Arrangement

Room Info Facilities
Queen Basic Room
Room Size: 135 square feet m2
1 Queen Bed
Queen Basic Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, Room and bed type depend on availability check-in, Square feet - 135, Square meters - 13, Bed count minimum 1, Bed count maximum 1
First Floor Deluxe Suite (2 Twin XLs or 1 King)
Room Size: 328 square feet m2
2 Twin Beds
1 King Bed
First Floor Deluxe Suite (2 Twin XLs or 1 King)

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Electric kettle, Square feet - 328, Microwave, Room and bed type depend on availability check-in, Sofa bed, Extra bed count 2, Mini-fridge, Square meters - 30, Rollaway/extra beds (free), Separate sitting area, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 2
Queen Deluxe Room
Room Size: 200 square feet m2
1 Queen Bed
Queen Deluxe Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Square meters - 19, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Square feet - 200
Queen Standard Room
Room Size: 135 square feet m2
1 Queen Bed
Queen Standard Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Room and bed type depend on availability check-in, Square feet - 135, Square meters - 13, Bed count minimum 1, Bed count maximum 1
Traditional Suite
Room Size: 290 square feet m2
2 King Bed and Double Sofa Bed
Traditional Suite

General

Ping - 8, Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Microwave, Room and bed type depend on availability check-in, Square meters - 27, Sofa bed, Extra bed count 2, Mini-fridge, Rollaway/extra beds (free), Square feet - 290, Separate sitting area, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
First Floor Budget Queen
Room Size: 139 square feet m2
1 Queen Bed
First Floor Budget Queen

General

Square feet - 139, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, Room and bed type depend on availability check-in, Square meters - 13, Bed count minimum 1, Bed count maximum 1
King Standard Room
Room Size: 185 square feet m2
1 King Bed
King Standard Room

General

Number of living rooms 0, Mini-fridge, No rollaway/extra beds, Number of bedrooms - 0, Electric kettle, Ping - 5, Square meters - 17, Room and bed type depend on availability check-in, Square feet - 185, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
First Floor Junior Suite (2 Twin XLs or 1 King)
Room Size: 207 square feet m2
2 Large Twin Beds
1 King Bed
First Floor Junior Suite (2 Twin XLs or 1 King)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Electric kettle, Square feet - 207, Ping - 6, Square meters - 19, Room and bed type depend on availability check-in, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 2
First Floor ADA Queen Standard
Room Size: 219.50 square feet m2
1 Queen Bed
First Floor ADA Queen Standard

General

Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Ping - 6, Room and bed type depend on availability check-in, Square feet - 219.50, Doorway wheelchair width (centimeters) - 104, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Square meters - 20, Doorway wheelchair width (inches) - 41, No rollaway/extra beds, Low counters/sink height (centimeters) - 84, Low counters/sink height (inches) - 33, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The Looking Glass Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Looking Glass Hotel have a swimming pool?

No, this The Looking Glass Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Looking Glass Hotel?

Best-rates for the The Looking Glass Hotel starts from $188 per night with includes Guest Services, Child Friendly, Bedding/Linens, Entertainment, Internet, Air Conditioner, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Toiletries with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Looking Glass Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Looking Glass Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Looking Glass Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Looking Glass Hotel?

Based on the information reported by the owner or manager, the The Looking Glass Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Looking Glass Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Looking Glass Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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