The Mark Grand Hotel | Hotel in Saitama

| 8.7 (989 Reviews) |  11 Bathrooms  35 Guests
Shintoshin Hotel | The Mark Grand Hotel

Hotel in Shintoshin, Saitama

The Mark Grand Hotel is a city hotel located a 10-minute walk from Saitama-Shintoshin Station, which is one stop away from Omiya Station, a 20-minute train ride from Ikebukuro Station, and a 30-minute train ride from Ueno Station. It is ideal for tourists from abroad and offers very convenient access to popular tourist destinations in Tokyo and the Saitama area. Free Wi-Fi is available in all rooms. Free private parking is available for guests staying on the ground floor. All rooms offer city views, have carpeted floors, and are decorated in earth tones. The air-conditioned rooms are equipped with an electric kettle, a refrigerator, and a flat-screen TV. The private bathroom comes with a bathtub, shower, washlet toilet, and free toiletries. Free luggage storage is available at the 24-hour front desk. During their stay, guests can use the gym, hot springs, saunas, and swimming pools of the "Central Wellness Club" within the hotel for an additional fee. Hikawa Shrine is a 20-minute drive from the hotel, and Saitama Stadium, a football stadium, is a 25-minute car ride away. Haneda Airport can be reached in 80 minutes by train

The Mark Grand Hotel is located in Saitama.

This 142 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Business Services, Restaurant, and several others. This is a 3 star rated property and has over 989 reviews with the average score of 8.7 . Coming to Saitama and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 142 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Saitama. These details are authentic, as they are provided by our partner, booking.com.

This The Mark Grand Hotel in Saitama is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Mark Grand Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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3-2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, 330-0081, Japan

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Accessibility
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Coffee house on site
  • Kids' meals
  • Bar
  • Wine/Champagne
Parking
  • Parking on site
  • Parking
  • Accessible parking
  • Parking garage
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Lowered sink
Activities
  • Indoor pool (year-round)
  • Fitness center
  • Indoor pool
  • Hot tub/Jacuzzi
  • Fitness
  • Sauna
General
  • Heating
  • Convenience store on site
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Safe
  • Soundproof rooms
  • Smoke-free property
Guest Services
  • Suit press
  • Baggage storage
  • Ironing service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Fax/Photocopying
  • Daily housekeeping
  • Laundry
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.76
Location:
8.6
Staff:
8.88
Facilities:
8.56
Comfort:
8.92
Cleanliness:
8.84
itsMeAsia7
Nov 26, 2025 08:00:00 AM
Review Score:   10
Japan
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Grand King Room - Non-Smoking
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Grand King Room - Non-Smoking

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Hypoallergenic, Smoke Alarm, Safe, Lockers, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Mark Twin Room - Non Smoking
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Hypoallergenic, Smoke Alarm, Safe, Lockers, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Grand Superior Twin Room - Non-Smoking
Room Type: Twin
Room Size: 39 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Grand Superior Twin Room - Non-Smoking

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Hypoallergenic, Smoke Alarm, Safe, Lockers, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Corner Suite Twin Room - Non-Smoking
Room Type: Twin
Room Size: 43 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Corner Suite Twin Room - Non-Smoking

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Hypoallergenic, Smoke Alarm, Safe, Lockers, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Grand Hollywood Twin Room - Non-Smoking
Room Type: Twin
Room Size: 38 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Grand Hollywood Twin Room - Non-Smoking

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Hypoallergenic, Smoke Alarm, Safe, Lockers, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Grand Twin Room - Non-Smoking
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed
Grand Twin Room - Non-Smoking

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Hypoallergenic, Smoke Alarm, Safe, Lockers, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Standard Single Room(15:00 check in 10:00 check out)
Room Type: Single
Room Size: 19 m2
1 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Suit press, Hypoallergenic, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Pajamas, Hypoallergenic pillow, Clothes rack, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Standard Double Room(15:00 check in 10:00 check out)
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Suit press, Hypoallergenic, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Pajamas, Hypoallergenic pillow, Clothes rack, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Economy Twin Room(15:00 check in 10:00 check out)
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Suit press, Hypoallergenic, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Pajamas, Hypoallergenic pillow, Clothes rack, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room(15:00 check in 10:00 check out)
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Suit press, Hypoallergenic, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Pajamas, Hypoallergenic pillow, Clothes rack, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room(15:00 check in 10:00 check out)
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Suit press, Hypoallergenic, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Pajamas, Hypoallergenic pillow, Clothes rack, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this The Mark Grand Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Mark Grand Hotel?

Check-in time for The Mark Grand Hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Mark Grand Hotel have a swimming pool?

Yes, this The Mark Grand Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Mark Grand Hotel?

Best-rates for the The Mark Grand Hotel starts from $59 per night with includes Accessibility, Business Services, Restaurant, Parking, Pool, Designated Smoking Area, Security/Safety, Fireplace/Heating, Bar, Toiletries, Guest Services, Air Conditioner, Wheelchair Accessible, Private Pool, Entertainment, Child Friendly, Hot Tub, Wellness Facilities, Internet, Kitchen, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Mark Grand Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Mark Grand Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Mark Grand Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Mark Grand Hotel?

Based on the information reported by the owner or manager, the The Mark Grand Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Mark Grand Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Mark Grand Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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