The ONE Hotel Astana | Hotel in Astana

| 9.2 (5 Reviews) |  1 Bathroom
Nur-Sultan Hotel | The ONE Hotel Astana

Hotel in Nur-Sultan, Astana

Hotel in Astana with a full-service spa and a health club
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and spa services.
The ONE Hotel Astana offers 44 air-conditioned accommodations with free minibar items and minibars. Plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Qadyrghali Zhalayyri Street 8, Astana, 010000, Kazakhstan

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2 pm; check-in end time: 1:30 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are available for kzt 6000 per night.
Payment Policy
Fee for full breakfast: approximately kzt 5000 for adults and kzt 5000 for children airport shuttle fee: kzt 4000.00 per vehicle (one-way) rollaway bed fee: kzt 6000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Khaled
May 3, 2022 02:41:57 PM
Review Score:   4
Summary: Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.
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FAQ's

Is this The ONE Hotel Astana pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The ONE Hotel Astana?

Check-in time for The ONE Hotel Astana starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The ONE Hotel Astana have a swimming pool?

No, this The ONE Hotel Astana does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The ONE Hotel Astana?

Best-rates for the The ONE Hotel Astana starts from $127 per night with includes TV, Security/Safety, Business Services, Spa, Bar, Internet, Laundry, Air Conditioner, Parking, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Breakfast, Wheelchair Accessible, Restaurant, Toiletries, Accessibility, Guest Services, Child Friendly, Kitchen with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The ONE Hotel Astana a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The ONE Hotel Astana wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The ONE Hotel Astana is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The ONE Hotel Astana?

Based on the information reported by the owner or manager, the The ONE Hotel Astana indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The ONE Hotel Astana?

Based on the information reported by the owner or manager, details for the cancellation policy for the The ONE Hotel Astana are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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