The Pacific Sutera Hotel | Resort in Kota Kinabalu

| 8.4 (1000 Reviews) |  1 Bathroom
Downtown Kota Kinabalu Resort | The Pacific Sutera Hotel

Resort in Downtown Kota Kinabalu, Kota Kinabalu

Luxury resort on the beach, with 3 outdoor pools
Spend the day at The Pacific Sutera Hotel's private white sand beach, relax by one of the 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
The Pacific Sutera Hotel offers 500 accommodations with minibars and safes. Beds feature memory foam mattresses. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Kota Kinabalu resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.


Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and 3 indoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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1 Sutera Harbour Boulevard, Kota Kinabalu, 88100, Malaysia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Hair dryer
  • Deep soaking bathtub
  • Bidet
  • Bathrobes
  • Towels
  • Separate bathtub and shower
  • Designer toiletries
Bedroom
  • Memory foam mattress
  • Rollaway/extra beds (surcharge)
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Slippers
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Iron/ironing board
  • Phone
  • Free newspapers
Breakfast
  • 24-hour room service
  • 1 swim-up bar and 1 poolside bar
  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 80 for adults and MYR 40 for children
  • Minibar
  • Coffee/tea maker
  • Free bottled water
  • Electric kettle
Parking
  • Wheelchair-accessible parking and van parking available
  • Free self parking on site
  • Free shopping center shuttle
Accessibility
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Phone accessibility kit
  • Grab bar near toilet
  • Toilet grab bar height (inches): 12
  • Elevator door width (inches): 8
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk height (inches): 12
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • 10 on-site accessible parking spaces
  • Valet for wheelchair-equipped vehicle
Activities
  • Scuba diving
  • Snorkeling
  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Children's pool
  • Golf driving range
  • Sauna
  • Fitness classes
  • Playground
  • Full-service spa
  • Golf course
  • 3 outdoor pools
  • Yoga classes
  • Billiards/pool table
  • Tennis
  • Racquetball/squash
  • Fitness center
  • Arcade/game room
  • Volleyball
Entertainment
  • LCD TV
  • Cable/satellite channels
  • Premium channels
General
  • Conference space
  • Meeting rooms
  • Business center
  • Elevator
  • ATM/banking services
  • Gift shop/newsstand
  • Front-desk safe
  • Banquet hall
  • Free newspapers in lobby
  • Grocery/convenience store
  • Korean
  • Japanese
  • Malay
  • Chinese (Mandarin)
  • Indonesian
  • English
  • Beach towels
  • Designated smoking areas (fines apply)
Guest Services
  • Laundry facilities
  • Children's pool
  • Waterslide
  • Playground
  • Children's club (surcharge)
  • Snack bar/deli
  • 3 outdoor pools
  • Babysitting (surcharge)
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)
  • Arcade/game room
  • Grocery/convenience store
  • Wedding services
  • Concierge services
  • Tennis lessons
  • Laundry facilities
  • Golf lessons
  • Luggage storage
  • Dry cleaning service
  • 24-hour front desk
  • Hair salon
  • Porter/bellhop
  • Tour/ticket assistance
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Beach umbrellas
  • Pool sun loungers
  • Terrace
  • Pool umbrellas
  • Marina onsite
  • Private beachfront location
  • Garden
Spa
  • Manicures and pedicures
  • Hot tub
  • Aromatherapy
  • Massage/treatment rooms
  • Sauna
  • Facials
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in fee for check-in between noon and 6:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for myr 180.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately myr 80 for adults and myr 40 for children late check-in fee for check-in between noon and 6:00 pm rollaway bed fee: myr 180.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Colby
Jun 1, 2025 09:23:30 PM
Review Score:   10
Summary: Fantastic dinner and breakfast, beautiful property, super clean
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King
Room Size: 355 square feet m2
1 King Bed
Deluxe King

General

Number of living rooms 0, Ping - 9, Shower grab bar height (centimeters) - 30, Grab bar - in shower, Number of bedrooms - 0, Square feet - 355, Wheelchair accessible, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Private bathroom, Shower grab bar height (inches) - 12, Courtyard view, Bed count minimum 1, Bed count maximum 1
Pacific Executive Suite
Room Size: 1130 square feet m2
1 King Bed
2 Twin Beds
Pacific Executive Suite

General

Executive level room, Number of bedrooms - 1, Sea view, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Ping - 31, Square feet - 1130, Private bathroom, Square meters - 105, Separate sitting area, Bed count minimum 1, Bed count maximum 2
Premium Sea View Twin
Room Size: m2
2 Twin Beds
Premium Sea View Twin

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Pacific Junior Suite
Room Size: 807 square feet m2
1 King Bed
2 Twin Beds
Pacific Junior Suite

General

Executive level room, Number of bedrooms - 1, Ping - 22, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 75, Private bathroom, Square feet - 807, Separate sitting area, Golf view, Bed count minimum 1, Bed count maximum 2
Deluxe Twin
Room Size: 351 square feet m2
2 Twin Beds
Deluxe Twin

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 9.9, Square feet - 351, Courtyard view, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Square meters - 32.61, Number of bathrooms - 1, Bed count maximum 2
Family Room
Room Size: 720 square feet m2
3 King Bed and Twin Beds
Family Room

General

Square feet - 720, Private bathroom, Number of bedrooms - 1, Golf view, Bed count maximum 3, Extra bed count 1, Square meters - 67, Number of living rooms 1, Number of bathrooms - 2, Ping - 20, Bed count minimum 3
Premium Sea View King
Room Size: 330 square feet m2
1 King Bed
Premium Sea View King

General

Square meters - 31, Number of living rooms 0, Ping - 9, Private bathroom, Number of bedrooms - 0, Square feet - 330, Sea view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Sea View
Room Size: m2
2 Twin Beds
Deluxe Sea View

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Twin
Room Size: m2
2 Twin Beds
Premium Twin

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium King
Room Size: 355 square feet m2
1 King Bed
Premium King

General

Number of living rooms 0, Ping - 9, Private bathroom, Number of bedrooms - 0, Balcony, Golf view, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Number of bathrooms - 1
Deluxe Sea View King
Room Size: 355 square feet m2
1 King Bed
Deluxe Sea View King

General

Number of living rooms 0, Shower grab bar height (centimeters) - 30, Grab bar - in shower, Number of bedrooms - 0, Sea view, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Shower grab bar height (inches) - 12, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The Pacific Sutera Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Pacific Sutera Hotel have a swimming pool?

Yes, this The Pacific Sutera Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Pacific Sutera Hotel?

Best-rates for the The Pacific Sutera Hotel starts from $103 per night with includes Pool, Designated Smoking Area, TV, Ocean View, Transportation/Shuttle, View, Balcony/Terrace, Accessibility, Spa, Bar, Toiletries, Guest Services, Internet, Air Conditioner, Parking, Wheelchair Accessible, Sports/Activities, Bedding/Linens, Wellness Facilities, Child Friendly, Hot Tub, Business Services, Breakfast, Kitchen, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Pacific Sutera Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Pacific Sutera Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Pacific Sutera Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Pacific Sutera Hotel?

Based on the information reported by the owner or manager, the The Pacific Sutera Hotel indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Pacific Sutera Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Pacific Sutera Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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