The Palace Hotel Kota Kinabalu | Hotel in Kota Kinabalu

| 8.5 (305 Reviews) |  5 Bathrooms  10 Guests
Downtown Kota Kinabalu Hotel | The Palace Hotel Kota Kinabalu

Hotel in Downtown Kota Kinabalu, Kota Kinabalu

Boasting a surrounding tropical forest and an organic garden, The Palace Hotel Kota Kinabalu is located 2.5 mi from Kota Kinabalu Waterfront. This eco-friendly property features air-conditioned guests rooms with free WiFi access. All rooms are fitted with a satellite flat-screen TV and complimentary bottled water. The private bathroom comes with a shower and a hairdryer. Complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request. Buffet breakfast is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specializes in Italian, Malaysian cuisines and other Asian dishes, cooked in an open-kitchen with pool and forest view seating. Other facilities on site include a spa. Staff at the 24/7 reception are happy to assist you with laundry at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities. The Palace Hotel Kota Kinabalu is 2 mi from Sabah Museum, while Jesselton Point is 2.9 mi away. Kota Kinabalu International Airport is 6.2 mi from the property.

The Palace Hotel Kota Kinabalu is located in Kota Kinabalu.

This 59 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, View, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 305 reviews with the average score of 8.5 . Coming to Kota Kinabalu and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 59 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Kota Kinabalu. These details are authentic, as they are provided by our partner, booking.com.

This The Palace Hotel Kota Kinabalu in Kota Kinabalu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Palace Hotel Kota Kinabalu”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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No. 1, Jalan Tangki, Karamunsing, Kota Kinabalu, 88100, Malaysia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Wine/Champagne
  • Coffee house on site
  • Bar
  • Fruit
  • Snack bar
Parking
  • Accessible parking
  • Parking
  • Parking on site
  • Free parking
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Bathroom emergency cord
  • Lowered sink
  • Wheelchair accessible
Activities
  • Fitness center
  • Open-air bath
  • Locker rooms
  • Sauna
  • Steam room
  • Fitness
Entertainment
  • Indoor play area
General
  • Elevator
  • Designated smoking area
  • Safe
  • Smoke-free property
  • Facilities for disabled guests
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • 24-hour front desk
  • Ironing service
  • Room service
  • Tour desk
  • Shared lounge/TV area
  • Shuttle service
  • Concierge
  • Meeting/Banquet facilities
  • Baggage storage
  • Daily housekeeping
  • Suit press
  • Shuttle service (free)
  • Business center
  • Packed lunches
  • Laundry
  • Dry cleaning
  • Fax/Photocopying
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Garden
  • Outdoor furniture
  • Terrace
  • Sun deck
  • Outdoor pool (year-round)
Security/Safety
  • Key card access
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Kids' pool
  • Beach chairs/Loungers
  • Pool bar

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.76
Location:
8.9
Staff:
9.26
Facilities:
8.68
Comfort:
9.06
Cleanliness:
9.05
Audrey Joan
Jun 27, 2025 07:00:00 AM
Review Score:   8
Malaysia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
Deluxe Double Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathrobe, Slippers, Toilet paper, Shower cap, Free toiletries, Body soap, Shampoo, Towels/Sheets (extra fee), Towels, Toilet, Shower, Conditioner, Hairdryer, Private bathroom, Bidet, Bathtub or shower

General

Key card access, Key access, Fire extinguisher, Smoke Alarm, Safe, Air conditioning

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Living Area

Desk

View

Garden view, City view, Pool view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool with a view, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Suite
Room Type: Suite
Room Size: 67 m2
1 King bed(s) Bed
Suite

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathrobe, Slippers, Toilet paper, Shower cap, Free toiletries, Body soap, Shampoo, Towels/Sheets (extra fee), Towels, Shower, Toilet, Conditioner, Hairdryer, Private bathroom, Bidet, Bathtub or shower, Bathtub

General

Key card access, Key access, Fire extinguisher, Smoke Alarm, Interconnecting room(s) available, Iron, Safe, Ironing facilities, Air conditioning

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Living Area

Sofa, Dining area, Sitting area, Desk

View

Garden view, Pool view, View

Services

Wake-up service

Kitchen

Electric kettle, Dining table

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool with a view, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Deluxe Room
Room Type: Twin
Room Size: 26 m2
2 Twin bed(s) Bed
Deluxe Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathrobe, Slippers, Toilet paper, Shower cap, Free toiletries, Body soap, Shampoo, Towels/Sheets (extra fee), Towels, Toilet, Shower, Conditioner, Hairdryer, Private bathroom, Bidet, Bathtub or shower

General

Key card access, Key access, Fire extinguisher, Smoke Alarm, Safe, Air conditioning

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Living Area

Desk

View

Garden view, City view, Pool view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool with a view, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 26 m2
2 Twin bed(s) Bed
Superior Double or Twin Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Slippers, Toilet paper, Shower cap, Free toiletries, Body soap, Shampoo, Towels/Sheets (extra fee), Towels, Toilet, Shower, Conditioner, Hairdryer, Private bathroom, Bidet, Bathtub or shower

General

Key card access, Key access, Fire extinguisher, Smoke Alarm, Safe, Air conditioning

Media & Technology

Telephone, TV

Living Area

Desk

View

Garden view, City view, Pool view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Downtown Kota Kinabalu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown Kota Kinabalu hotel?

Check-in time for Downtown Kota Kinabalu hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown Kota Kinabalu hotel have a swimming pool?

Yes, this Downtown Kota Kinabalu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Kota Kinabalu hotel?

Best-rates for the Downtown Kota Kinabalu hotel starts from $72 per night with includes Ocean View, Balcony/Terrace, Accessibility, Business Services, Entertainment, Child Friendly, Pool, Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, Toiletries, Breakfast, Internet, Air Conditioner, Oceanfront, Security/Safety, Restaurant, Guest Services, Laundry, Parking, TV, View, Transportation/Shuttle, Bar, Kitchen with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Downtown Kota Kinabalu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Kota Kinabalu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Kota Kinabalu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Kota Kinabalu hotel?

Based on the information reported by the owner or manager, the Downtown Kota Kinabalu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Kota Kinabalu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Kota Kinabalu hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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