Sevierville Rentals USA Tennessee Gatlinburg - Pigeon Forge Sevierville

The Resort at Governor's Crossing | Hotel in Sevierville

| 9.0 (1553 Reviews) |  1 Bathroom
Sevierville Hotel | The Resort at Governor's Crossing

Hotel in Sevierville

Victorian hotel with free water park access and a fitness center
Along with free water park access, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna, and a complimentary children's club are onsite.
Housekeeping is available on request.
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.


An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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225 Collier Drive, Sevierville, 37862, United States

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Shampoo
  • Free toiletries
  • Towels
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
Breakfast
  • Freezer
  • Microwave
  • Refrigerator
  • Cookware/dishes/utensils
  • Stovetop
  • Toaster
  • Dining table
  • Dishwasher
  • Coffee/tea maker
  • Kitchen
  • Paper towels
  • Oven
  • Ice maker
Parking
  • Onsite parking includes off-street options
  • Wheelchair-accessible parking available
  • Free self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible pool
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
Activities
  • Hot tub
  • Sauna
  • Mini golf
  • Indoor pool
  • Playground
  • Children's pool
  • Free water park access
  • Fitness center
  • Arcade/game room
Entertainment
  • 55-inch Smart TV
  • Satellite channels
General
  • Banquet hall
  • Elevator
  • Vending machine
  • English
  • Fireplace in lobby
  • Smoke-free property
Guest Services
  • Fence around the pool
  • Waterslide
  • Microwave
  • Refrigerator
  • Lazy river
  • Mini golf
  • Indoor pool
  • Playground
  • Dining table
  • Pool gate
  • Children's pool
  • Arcade/game room
  • Free water park access
  • Free children's club
  • Kitchen
  • Tour/ticket assistance
  • Housekeeping (on request)
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi
Outdoors
  • BBQ grill(s)
  • Firepit
  • Terrace
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area
  • Pool umbrellas
  • Pool sun loungers

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 7:00 am early check-in fee: usd 50 early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before 10:00 am express check-out available late check-out fee: usd 50 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Early check-in fee: usd 50 (subject to availability) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

James K
Jul 15, 2025 12:20:15 AM
Review Score:   8
Summary: First off I want to say the lady at front desk was there everyday of our trip (Shelly I think was her name). She was great to deal with and seemed to care about helping. Honest opinion about our room was that it needed some paint and repairs especially arond door edges. Also the drawers in the bathroom had chips and cracks. We had a bath towel that had what appeared to be a blood stain on it, which it is a white towel so not hard to miss. Mattress in the main bedroom squeaked like crazy and was not that supportive. Might be time to change it out. The one beef I did have with the resort and this was not on website nor was we told upon checkin. The 2 main waterslides outside closed at 6pm! The outside pool area was still open till 10 or 11, this made no sense especially with it being 4th July weekend and 95 deg outside. As stated I was not told this even before booking. The waterpark is a main portion of me booking this resort and to not be told anything seems kinda low of the company. I know others families were also not happy about this. The only way we found out about it is from a resort worker taking out the trash. All in all it was a nice place to stay, and staff was frienly. Great location was another plus, just feel they need to be more up front with their customers.
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Room Arrangement

Room Info Facilities
Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)
Room Size: 1064 square feet m2
4 Queen Beds and Queen Sofa Bed
Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

General

Bed count minimum 4, Ping - 29.9, Number of bedrooms - 2, Sofa bed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 99, Separate dining area, Square feet - 1064, Washer/dryer, Private bathroom, Pool view, Separate sitting area, Balcony, Bed count maximum 4
Premium Condo, 1 Bedroom, Kitchen
Room Size: 710 square feet m2
3 King Bed, Twin Bunk Bed and Queen Sofa Bed
Premium Condo, 1 Bedroom, Kitchen

General

Bed count minimum 4, Square feet - 710, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Number of living rooms 1, Square meters - 66, Separate dining area, Number of bathrooms - 1, Washer/dryer, Balcony or patio, Private bathroom, Separate sitting area, Bed count maximum 4, Ping - 19.95
Basic Studio, 1 Queen Bed, Kitchen
Room Size: 400 square feet m2
1 Queen Bed
Basic Studio, 1 Queen Bed, Kitchen

General

Number of living rooms 0, Ping - 11.24, Private bathroom, Pool view, Number of bedrooms - 0, Square meters - 37, Square feet - 400, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Condo, 2 Bedrooms, Kitchen
Room Size: 1064 square feet m2
5 Queen Beds, Twin Bunk Bed, King Bed and Queen Sofa Bed
Premium Condo, 2 Bedrooms, Kitchen

General

Bed count minimum 6, Ping - 29.9, Number of bedrooms - 2, Sofa bed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Square meters - 98, Square feet - 1064, Washer/dryer, Balcony or patio, Private bathroom, Separate sitting area, Bed count maximum 6
Classic Studio, 1 King Bed with Sofa bed, Kitchen
Room Size: 608 square feet m2
2 King Bed and Queen Sofa Bed
Classic Studio, 1 King Bed with Sofa bed, Kitchen

General

Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Ping - 17.09, Extra bed count 1, Square meters - 56, Number of bathrooms - 1, Washer/dryer, Private bathroom, Kitchen, Separate sitting area, Square feet - 608, Bed count minimum 2, Bed count maximum 2
Deluxe Condo, 1 Bedroom, Kitchen
Room Size: 710 square feet m2
3 Queen Beds and Queen Sofa Bed
Deluxe Condo, 1 Bedroom, Kitchen

General

Square feet - 710, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Number of living rooms 1, Square meters - 66, Separate dining area, Number of bathrooms - 1, Washer/dryer, Balcony or patio, Private bathroom, Separate sitting area, Bed count maximum 3, Ping - 19.95, Bed count minimum 3
Deluxe Condo, 2 Bedrooms, Kitchen
Room Size: 1064 square feet m2
4 King Bed, Queen Beds and Queen Sofa Bed
Deluxe Condo, 2 Bedrooms, Kitchen

General

Bed count minimum 4, Ping - 29.9, Number of bedrooms - 2, Sofa bed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Square meters - 98, Square feet - 1064, Washer/dryer, Balcony or patio, Private bathroom, Separate sitting area, Bed count maximum 4
Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)
Room Size: 1064 square feet m2
4 King Bed, Queen Beds and Queen Sofa Bed
Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

General

Bed count minimum 4, Ping - 29.9, Number of bedrooms - 2, Sofa bed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 99, Separate dining area, Square feet - 1064, Washer/dryer, Balcony or patio, Private bathroom, Kitchen, Pool view, Separate sitting area, Bed count maximum 4
Classic Studio, 1 King Bed, Balcony
Room Size: 400 square feet m2
1 King Bed
Classic Studio, 1 King Bed, Balcony

General

Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square meters - 37, Square feet - 400, Extra bed count 1, Number of bathrooms - 1, Washer/dryer, Ping - 11.24, Private bathroom, Balcony, Bed count minimum 1, Bed count maximum 1
Classic Studio, 1 King Bed with Sofa bed, Kitchen
Room Size: 608 square feet m2
2 King Bed and Queen Sofa Bed
Classic Studio, 1 King Bed with Sofa bed, Kitchen

General

Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Sofa bed, Grab bar - in bathtub, Grab bar - near toilet, Ping - 17.09, Extra bed count 1, Square meters - 56, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Washer/dryer, Private bathroom, Pool view, Height-adjustable showerhead, Separate sitting area, Square feet - 608, Bed count minimum 2, Bed count maximum 2
Deluxe Condo, 1 Bedroom, Kitchen, Pool View
Room Size: 710 square feet m2
3 Queen Beds and Queen Sofa Bed
Deluxe Condo, 1 Bedroom, Kitchen, Pool View

General

Square feet - 710, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Number of living rooms 1, Square meters - 66, Separate dining area, Number of bathrooms - 1, Washer/dryer, Balcony or patio, Private bathroom, Pool view, Separate sitting area, Bed count maximum 3, Ping - 19.95, Bed count minimum 3

FAQ's

Is this Sevierville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sevierville hotel have a swimming pool?

Yes, this Sevierville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sevierville hotel?

Best-rates for the Sevierville hotel starts from $271 per night with includes Balcony/Terrace, Accessibility, Business Services, Internet, Kitchen, Parking, Sports/Activities, Bedding/Linens, Toiletries, Entertainment, Pool, View, Wheelchair Accessible, Security/Safety, Fireplace/Heating, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Air Conditioner, Wellness Facilities, Spa, Hot Tub, Laundry, TV with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sevierville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sevierville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sevierville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sevierville hotel?

Based on the information reported by the owner or manager, the Sevierville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sevierville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sevierville hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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