The Ritz-Carlton, Suzhou | Hotel in Suzhou

| 7.2 (5 Reviews) |  1 Bathroom
Gu Su District Hotel | The Ritz-Carlton, Suzhou

Hotel in Gu Su District, Suzhou

Luxury hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, spa services, and 24-hour room service are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Suzhou offers 190 air-conditioned accommodations with minibars and espresso makers. Cable television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and in-room massages can be requested.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Show more
 
369 Guangji South Road, Suzhou, 215000, China

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Hair dryer
  • Bidet
  • Bathrobes
  • Toothbrush and toothpaste
  • Towels
  • Toilet paper
  • Shampoo
  • Separate bathtub and shower
  • Soap
Bedroom
  • Blackout drapes/curtains
  • Air conditioning
  • Bed sheets
  • Slippers
  • In-room massage
  • Safe
  • Iron/ironing board
  • Phone
  • Window screens
Breakfast
  • 24-hour room service
  • 3 restaurants
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 per person
  • Espresso maker
  • Minibar
  • Local meal delivery service
Parking
  • Free self parking on site
  • Train station shuttle on request, at scheduled times
  • 24-hour roundtrip train station shuttle (surcharge)
Accessibility
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 1
  • Accessible bathtub
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
Activities
  • Theme parks
  • 24-hour fitness center
  • Indoor pool
  • Full-service spa
Entertainment
  • TV
  • Cable channels
General
  • Elevator
  • Chinese (Mandarin)
  • Locally-owned & organized tours & activities
  • Smoke-free property
Guest Services
  • Indoor pool
  • Concierge services
  • Luggage storage
  • Housekeeping (on request)
  • Dry cleaning service
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Outdoors
  • Garden
Spa
  • Spa open daily
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for cny 406 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately cny 198 per person rollaway bed fee: cny 406 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

giorgi
Apr 27, 2025 04:29:52 PM
Review Score:   6
Summary: it’s not five star hotel
See All Reviews

Room Arrangement

Room Info Facilities
Panorama Studio Room, Gusu View, King Bed
Room Size: m2
1 King Bed
Panorama Studio Room, Gusu View, King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Premier Room, Gusu View, King Bed
Room Size: m2
1 King Bed
Premier Room, Gusu View, King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premier Room, Gusu View, Double Beds
Room Size: m2
2 Double Beds
Premier Room, Gusu View, Double Beds

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premier Suite, Gusu View, King Bed
Room Size: m2
1 King Bed
Premier Suite, Gusu View, King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Panorama Room, Gusu View, Double Beds
Room Size: m2
2 Double Beds
Panorama Room, Gusu View, Double Beds

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Television, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Panorama Room, Gusu View, King Bed
Room Size: m2
1 King Bed
Panorama Room, Gusu View, King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, City View, King Bed
Room Size: m2
1 King Bed
Deluxe Room, City View, King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, City View, Double Beds
Room Size: m2
2 Double Beds
Deluxe Room, City View, Double Beds

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Room, City View, King Bed
Room Size: m2
1 King Bed
Club Room, City View, King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Club Panorama Studio Room, Gusu View, King Bed
Room Size: m2
1 Double Bed
Club Panorama Studio Room, Gusu View, King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Club Premier Suite, Gusu View, King Bed
Room Size: m2
1 Double Bed
Club Premier Suite, Gusu View, King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Club Room, City View, Double Beds
Room Size: m2
2 Double Beds
Club Room, City View, Double Beds

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Panorama Room, Gusu View, King Bed
Room Size: m2
1 King Bed
Club Panorama Room, Gusu View, King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Club Panorama Room, Gusu View, Double Beds
Room Size: m2
2 Double Beds
Club Panorama Room, Gusu View, Double Beds

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Deluxe Suite, City View, King Bed
Room Size: m2
1 Double Bed
Club Deluxe Suite, City View, King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Suite, City View, King Bed
Room Size: m2
1 King Bed
Deluxe Suite, City View, King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this The Ritz-Carlton, Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Ritz-Carlton, Suzhou have a swimming pool?

Yes, this The Ritz-Carlton, Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Suzhou?

Best-rates for the The Ritz-Carlton, Suzhou starts from $222 per night with includes Parking, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Pool, Spa, Bar, Child Friendly, Kitchen, Restaurant, Guest Services, Air Conditioner, Wheelchair Accessible, Accessibility, Security/Safety, Internet, Laundry, TV, Breakfast with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Suzhou?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Ritz-Carlton, Suzhou are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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