The West Hotel & Spa | Hotel in Hanoi

| 9.0 (1320 Reviews) |  6 Bathrooms  16 Guests
Hang Dao Hotel | The West Hotel & Spa

Hotel in Hang Dao, Hanoi

Comfortable Accommodations

The West Hotel & Spa in Hanoi offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, mini-bar, and free WiFi, ensuring a pleasant stay.

Exceptional Facilities

Guests can enjoy spa facilities, a terrace, and a restaurant. The hotel provides a 24-hour front desk, concierge service, and a tour desk, catering to all needs.

Dining Experience

The family-friendly restaurant offers American, buffet, vegetarian, vegan, and Asian breakfasts. Dining options include local specialties, warm dishes, juice, pancakes, cheese, and fruits.

Prime Location

Located in the city center, the hotel is a short walk from Thang Long Water Puppet Theater (4 minutes) and Hoan Kiem Lake (6 minutes). Noi Bai International Airport is 15 mi away. Highly rated for staff and service support, convenient location, and central location.

The West Hotel & Spa is located in Hanoi.

This 21 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Designated Smoking Area, Balcony/Terrace, and several others. This is a 3 star rated property and has over 1320 reviews with the average score of 9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 21 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This The West Hotel & Spa in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The West Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
23 Hàng Đào, Hanoi, Vietnam

Amenities

Air ConditionerAir Conditioner
Designated Smoking AreaDesignated Smoking Area
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • FruitFruit
  • Wine/ChampagneWine/Champagne
  • Snack barSnack bar
ActivitiesActivities
  • Bike toursBike tours
  • Cooking classCooking class
  • Spa and wellness centerSpa and wellness center
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • MassageMassage
  • Full-body massageFull-body massage
  • Body treatmentsBody treatments
  • Live music/PerformanceLive music/Performance
  • Couples' massageCouples' massage
  • Back massageBack massage
  • Hand massageHand massage
  • Beauty servicesBeauty services
  • Facial treatmentsFacial treatments
  • Foot massageFoot massage
  • Body scrubBody scrub
  • Body wrapBody wrap
  • Spa/Wellness packagesSpa/Wellness packages
  • Walking toursWalking tours
  • Neck massageNeck massage
  • Spa facilitiesSpa facilities
  • Tour or class about local cultureTour or class about local culture
  • Waxing servicesWaxing services
  • Head massageHead massage
GeneralGeneral
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
  • Air conditioningAir conditioning
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
  • HeatingHeating
  • Designated smoking areaDesignated smoking area
  • Soundproof roomsSoundproof rooms
Guest ServicesGuest Services
  • Daily housekeepingDaily housekeeping
  • Currency exchangeCurrency exchange
  • Airport shuttleAirport shuttle
  • LaundryLaundry
  • 24-hour front desk24-hour front desk
  • Tour deskTour desk
  • ConciergeConcierge
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Shuttle serviceShuttle service
  • Private check-in/outPrivate check-in/out
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Baggage storageBaggage storage
  • Car rentalCar rental
  • Express check-in/outExpress check-in/out
  • Room serviceRoom service
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Key card accessKey card access
  • CCTV outside propertyCCTV outside property
  • CCTV in common areasCCTV in common areas
  • Key accessKey access
  • 24-hour security24-hour security
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Face masks for guests availableFace masks for guests available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
9.23
Location:
9.73
Staff:
9.63
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.17
Teah
Jul 21, 2026 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Deluxe Double Room

Food & Drink

Minibar, Bottle of water

Bathroom

Toothbrush, Shower cap, Towels, Shower, Bidet, Free toiletries, Shampoo, Conditioner, Toilet, Bath or shower, Slippers, Toilet paper, Body soap, Hairdryer, Towels/Sheets (extra fee), Private bathroom

Media & Technology

Satellite channels, TV, Cable channels, Telephone, Flat-screen TV

General

Air conditioning, Key card access, Soundproofing, Key access, Hypoallergenic, Iron, Trash cans, Fire extinguisher, Smoke Alarm, Tile/Marble floor

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room with City View
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Deluxe Double Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Toothbrush, Shower cap, Towels, Shower, Bidet, Free toiletries, Shampoo, Conditioner, Toilet, Bath or shower, Slippers, Toilet paper, Body soap, Hairdryer, Towels/Sheets (extra fee), Private bathroom

Media & Technology

Satellite channels, TV, Cable channels, Telephone, Flat-screen TV

General

Air conditioning, Key card access, Soundproofing, Key access, Hypoallergenic, Iron, Trash cans, Fire extinguisher, Smoke Alarm, Tile/Marble floor

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

View

View, City view, Quiet street view

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 36 m2
2 Queen bed(s) Bed
Family Room

Food & Drink

Minibar, Bottle of water

Bathroom

Toothbrush, Shower cap, Towels, Shower, Bidet, Free toiletries, Shampoo, Conditioner, Toilet, Bath or shower, Slippers, Toilet paper, Body soap, Hairdryer, Towels/Sheets (extra fee), Private bathroom

Media & Technology

Satellite channels, TV, Cable channels, Telephone, Flat-screen TV

General

Air conditioning, Key card access, Soundproofing, Key access, Hypoallergenic, Iron, Trash cans, Fire extinguisher, Smoke Alarm, Tile/Marble floor

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

View

Quiet street view

Cleanliness & disinfection

Hand sanitizer
Junior Suite with Balcony
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed
Junior Suite with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Toothbrush, Shower cap, Towels, Shower, Bidet, Free toiletries, Shampoo, Conditioner, Toilet, Bath or shower, Slippers, Toilet paper, Body soap, Hairdryer, Towels/Sheets (extra fee), Private bathroom

Media & Technology

Satellite channels, TV, Cable channels, Telephone, Flat-screen TV

General

Air conditioning, Key card access, Soundproofing, Key access, Hypoallergenic, Iron, Trash cans, Fire extinguisher, Smoke Alarm, Tile/Marble floor

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Patio, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

View

View, City view, Quiet street view

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Exclusive services

Complimentary breakfast in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Bottle of water

Bathroom

Toothbrush, Shower cap, Towels, Shower, Bidet, Free toiletries, Shampoo, Conditioner, Toilet, Bath or shower, Slippers, Toilet paper, Body soap, Hairdryer, Towels/Sheets (extra fee), Private bathroom

Media & Technology

Satellite channels, TV, Cable channels, Telephone, Flat-screen TV

General

Air conditioning, Key card access, Soundproofing, Key access, Hypoallergenic, Iron, Trash cans, Fire extinguisher, Smoke Alarm, Tile/Marble floor

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Deluxe Family Room
Room Type: Family
Room Size: 38 m2
2 Queen bed(s) Bed
Deluxe Family Room

Food & Drink

Minibar, Bottle of water

Bathroom

Toothbrush, Shower cap, Towels, Shower, Bidet, Free toiletries, Shampoo, Conditioner, Toilet, Bath or shower, Slippers, Toilet paper, Body soap, Hairdryer, Towels/Sheets (extra fee), Private bathroom

Media & Technology

Satellite channels, TV, Cable channels, Telephone, Flat-screen TV

General

Air conditioning, Key card access, Soundproofing, Key access, Hypoallergenic, Iron, Trash cans, Fire extinguisher, Smoke Alarm, Tile/Marble floor

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

View

View, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hang Dao hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hang Dao hotel? 

Check-in time for Hang Dao hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hang Dao hotel have a swimming pool? 

No, this Hang Dao hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hang Dao hotel? 

Best-rates for the Hang Dao hotel starts from $43 per night with includes Air Conditioner, Designated Smoking Area, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Sports/Activities, Wellness Facilities, Spa, Restaurant, Toiletries, Guest Services, Entertainment, Breakfast, Heating, Internet, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hang Dao hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hang Dao hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hang Dao hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hang Dao hotel? 

Based on the information reported by the owner or manager, the Hang Dao hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hang Dao hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hang Dao hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

See More

Other Vacation Rentals

Recently Booked Hotel