The West Hotel & Spa | Hotel in Hanoi

| 9.0 (137 Reviews) |  1 Bathroom
Hang Dao Hotel | The West Hotel & Spa

Hotel in Hang Dao, Hanoi

Hotel with a full-service spa, steps from Hanoi Old Town Night Market
Along with a full-service spa, this smoke-free hotel has a restaurant and concierge services. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The West Hotel & Spa offers 25 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. 32-inch Smart televisions come with digital channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

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23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, 100000, Vietnam

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Shampoo
  • Designer toiletries
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Heating
  • Air conditioning
  • Fan
  • Iron/ironing board (on request)
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Soundproofing
  • Phone
  • Fireplace
  • Desk chair
  • Desk
  • Access via exterior corridors
  • Slippers
Breakfast
  • Free daily reception
  • 1 restaurant
  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Free bottled water
  • Coffee/tea maker
  • Minibar
Parking
  • Airport shuttle on request
  • 24-hour pick-up airport shuttle (surcharge)
  • No onsite parking available
Accessibility
  • Hardwood flooring in public areas
  • Accessible airport shuttle
  • Elevator door width (inches): 47
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outlet shopping
  • Full-service spa
Entertainment
  • 32-inch Smart TV
  • Digital channels
General
  • Elevator
  • Front-desk safe
  • English
  • Vietnamese
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi
Spa
  • Spa open daily
  • Massage - Thai
  • Massage - sports
  • Massage - hot stone

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: vnd 420000 per vehicle (maximum occupancy 3) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Roger
Jul 8, 2025 03:41:20 AM
Review Score:   10
Summary: Great stay , helpful
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Size: 248 square feet m2
1 Double Bed
Superior Double Room

General

No windows, Number of living rooms 0, Square feet - 248, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room
Room Size: 269 square feet m2
1 Queen Bed
Deluxe Room

General

Ping - 8, Number of living rooms 0, Square feet - 269, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room
Room Size: 291 square feet m2
2 Large Twin Beds
Deluxe Room

General

Ping - 8, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Square feet - 291, No cribs (infant beds), Number of bedrooms - 1, Square meters - 27, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 Bedroom, City View
Room Size: 269 square feet m2
1 Queen Bed
Deluxe Room, 1 Bedroom, City View

General

Ping - 8, Number of living rooms 0, Square feet - 269, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square meters - 25, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Family Room
Room Size: 409 square feet m2
2 Queen Beds
Family Room

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Room, 1 King Bed, City View
Room Size: 323 square feet m2
1 King Bed
Junior Room, 1 King Bed, City View

General

Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 323, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Room
Room Size: 388 square feet m2
2 Large Twin Bed and Queen Bed
Executive Room

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Hang Dao hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hang Dao hotel have a swimming pool?

No, this Hang Dao hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hang Dao hotel?

Best-rates for the Hang Dao hotel starts from $54 per night with includes TV, Toiletries, Kitchen, Laundry, Restaurant, Wheelchair Accessible, Accessibility, Bedding/Linens, Spa, Bar, Guest Services, Air Conditioner, Security/Safety, Wellness Facilities, Fireplace/Heating, Breakfast, Child Friendly, Internet with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hang Dao hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hang Dao hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hang Dao hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hang Dao hotel?

Based on the information reported by the owner or manager, the Hang Dao hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hang Dao hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hang Dao hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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