Stoke-on-Trent Rentals United Kingdom England Stoke-on-Trent

Tollgate Hotel | Hotel in Stoke-on-Trent

5.2 (10 Reviews) |  1 Bathroom
Stoke-on-Trent Hotel | Tollgate Hotel

Hotel in Stoke-on-Trent

Hotel in Stoke-on-Trent with free parking
This hotel features a meeting room, concierge services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a hair salon and a reception hall.
Housekeeping is available on request.
Tollgate Hotel offers 24 accommodations with complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Tollgate Hotel & Leisure, Stoke-on-Trent, ST3 3BS, United Kingdom

Amenities

Parking
Designated Smoking Area
Business Services
Wellness Facilities
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Soap
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Bathtub or shower
Bedroom
  • Bed sheets
  • Iron/ironing board (on request)
Breakfast
  • Free tea bags/instant coffee
  • Free bottled water
Parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free secured, uncovered self parking on site
Accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • This property does not have elevators
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible concierge desk
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance
Entertainment
  • Cable channels
  • 32-inch flat-screen TV
General
  • Meeting room
  • Reception hall
  • Turkish
  • Romanian
  • English
  • Arabic
  • Designated smoking areas (fines apply)
Guest Services
  • Housekeeping (on request)
  • 24-hour front desk
  • Concierge services
  • Change of towels (on request)
  • Hair salon
  • Luggage storage
  • Change of bedsheets (on request)
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 11:30 pm late check-in fee: gbp 10 for check-in between 11:30 pm and 4:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Late check-in fee: gbp 10 for check-in between 11:30 pm and 4:00 am the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash

Reviews

Alan
Jun 16, 2025 12:20:55 AM
Review Score:   4
Summary: This used to be a nice place to stay, however now its nothing but a lodging for immigrants and single mothers with kids that need housing. Kids running around until approximately 02.00 so if you want a good nights sleep then forget it. Hotel rooms need a good clean and overhaul. No lock on bathroom door so left to swing in the breeze. No window stay on the bathroom window so had to prop open with a shower gell. Toilet seat and lid very loose and sliding plus toilet roll holder fell out of the wall when unravelling toilet roll.Room itself had greasy headmarks on the opening windows, stains running down the wall that haven't been wiped away and above the headboard was a dirty wall where people have sat up on the bed with dirty or greasy hair. Door to room had wooden panels with at least 3 having cracks in them upto about 5 mil wide. There used to be a bar..... no longer there and no breakfast offered as the restaurant has been closed down. Had it not been the night before fathers day and letting my Dad down we would of quite happily drove the 120 miles back home. There were no rooms available in any other local hotels including Premier, Travelodge and Holiday inns so all in all not a good experience..... These conditions may be ok for people needing social housing funded by the tax payer but not paying guests stuck in the odd room between these people living there
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Room Arrangement

Room Info Facilities
Deluxe Twin Room
Room Size: m2
2 Twin Beds
Deluxe Twin Room

General

Number of living rooms 0, Heating, Number of bedrooms - 0, Towels not available, Park view, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room
Room Size: m2
1 Double Bed
Deluxe Double Room

General

Number of living rooms 0, Hair dryer, Heating, Number of bedrooms - 0, Park view, Towels provided, Bed count minimum 1, Bed count maximum 1
Family Room
Room Size: m2
3 Double Bed and Twin Beds
Family Room

General

Number of living rooms 0, Hair dryer, Heating, Number of bedrooms - 0, Park view, Towels provided, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Tollgate Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Tollgate Hotel have a swimming pool?

No, this Tollgate Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tollgate Hotel?

Best-rates for the Tollgate Hotel starts from $81 per night with includes Child Friendly, Internet, Laundry, Parking, Designated Smoking Area, Business Services, Wellness Facilities, Guest Services with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Tollgate Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tollgate Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tollgate Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tollgate Hotel?

Based on the information reported by the owner or manager, the Tollgate Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tollgate Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Tollgate Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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