Upstairs Hotel | Hotel in Ostend

| 9.0 (335 Reviews) |  1 Bathroom
Ostend City Centre Hotel | Upstairs Hotel

Hotel in Ostend City Centre, Ostend

Beachfront hotel for sun and fun
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a business center. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and an arcade/game room are onsite.
Upstairs Hotel offers 96 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Hertstraat 15, Ostend, 8400, Belgium

Amenities

TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Shower
  • Hair dryer
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Cribs/infant beds (surcharge)
  • Heating
  • Bed sheets
  • Desk
  • Soundproofing
  • Safe
Breakfast
  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 20 for adults and EUR 13.50 for children
  • 1 bar
  • Refrigerator
Parking
  • No onsite parking available
Accessibility
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
Activities
  • Hiking/biking trails
  • Casino
  • Windsurfing
  • Arcade/game room
Entertainment
  • Flat-screen TV
  • Satellite channels
General
  • Meeting rooms
  • Business center
  • Library
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • French
  • English
  • Dutch
  • Smoke-free property
Guest Services
  • Soundproofed rooms
  • Refrigerator
  • Snack bar/deli
  • Cribs/infant beds (surcharge)
  • Arcade/game room
  • Concierge services
  • Luggage storage
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Beachfront location

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for eur 13.5 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 20 for adults and eur 13.50 for children pet fee: eur 16.50 per pet, per night service animals are exempt from fees crib (infant bed) fee: eur 13.5 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets pets allowed for an extra charge of eur 16.50 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Torben
Jun 20, 2025 12:32:49 AM
Review Score:   10
Summary: Spent three wonderful days in the hotel
See All Reviews

Room Arrangement

Room Info Facilities
Medium Room
Room Size: 215 square feet m2
2 Twin Beds
Medium Room

General

Pet-friendly room, Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6.04, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Medium Room, Street View
Room Size: 215 square feet m2
1 Queen Bed
Medium Room, Street View

General

Pet-friendly room, Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6.04, Partial ocean view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Extra Large Room
Room Size: 323 square feet m2
3 Twin Beds and Queen Bed
Extra Large Room

General

Pet-friendly room, Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.08, Wardrobe or closet, Bed count maximum 3, Square feet - 323, Bed count minimum 3
Penthouse
Room Size: 279 square feet m2
1 Queen Bed
Penthouse

General

Pet-friendly room, Number of living rooms 0, Ping - 7.84, Number of bedrooms - 0, Partial ocean view, Wardrobe or closet, Square meters - 26, Square feet - 279, Bed count minimum 1, Bed count maximum 1
Large Room
Room Size: 269 square feet m2
1 Queen Bed
Large Room

General

Pet-friendly room, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Wardrobe or closet, Ping - 7.56, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Large Room, Street View
Room Size: 269 square feet m2
1 Queen Bed
Large Room, Street View

General

Ping - 8, Pet-friendly room, Number of living rooms 0, Square feet - 269, Partial sea view, Number of bedrooms - 0, Wardrobe or closet, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Small Room
Room Size: 150 square feet m2
2 Twin Beds
Small Room

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 150, Wardrobe or closet, Pets not allowed, Ping - 4.22, Square meters - 14, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Upstairs Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Upstairs Hotel?

Check-in time for Upstairs Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Upstairs Hotel have a swimming pool?

No, this Upstairs Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Upstairs Hotel?

Best-rates for the Upstairs Hotel starts from $133 per night with includes Security/Safety, Internet, Balcony/Terrace, Sports/Activities, Bedding/Linens, Bar, Guest Services, Breakfast, Wheelchair Accessible, Business Services, Wellness Facilities, Child Friendly, Kitchen, Entertainment, TV, Fireplace/Heating, Toiletries, Accessibility with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Upstairs Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Upstairs Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Upstairs Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Upstairs Hotel?

Based on the information reported by the owner or manager, the Upstairs Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Upstairs Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Upstairs Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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