Wyndham Alltra Playa del Carmen Adults Only All Inclusive | Hotel in Playa del Carmen

| 8.6 (2606 Reviews) |  1 Bathroom
Downtown Hotel | Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Hotel in Downtown, Playa del Carmen

Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.
Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.
Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.
Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.
Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

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Constituyentes Number 1, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Private bathroom
  • Shampoo
  • Eco-friendly toiletries
  • Towels
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Bed sheets
  • Iron/ironing board
  • Phone
  • Water-efficient toilets only
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Recycling
  • Eco-friendly cleaning products provided
  • Restaurant dining guide
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • LED light bulbs
  • Energy-saving switches
Breakfast
  • 6 restaurants and 1 coffee shop/cafe
  • Free daily reception
  • 24-hour room service
  • 2 poolside bars, 3 bars/lounges, 1 beach bar and 1 swim-up bar
  • Free bottled water
  • Coffee/tea maker
  • Coffee/tea filters (reusable)
  • Minibar
Parking
  • No onsite parking available
Accessibility
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Hand-held showerhead
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible registration desk
  • Grab bar in shower
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Theme parks
  • Golfing
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes
  • Fitness center
  • 2 outdoor pools
  • Bike parking
  • Full-service spa
Entertainment
  • Cable channels
  • 55-inch LED TV
General
  • Conference center
  • Computer station
  • Business center
  • Meeting rooms - 2
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser
  • English
  • Spanish
  • Living plant wall
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Romance packages available
  • Comprehensive recycling policy
  • Vegan dining options
  • Communal living room
  • Biodegradable coffee stirrers
  • Smoke-free property
  • No plastic coffee stirrers
  • Locally-owned & organized tours & activities
  • Biodegradable drinking straws
  • Beach towels
  • Local artist showcase
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Water dispenser
  • At least 80% lighting from LEDs
  • No plastic water bottles
Guest Services
  • Snack bar/deli
  • 2 outdoor pools
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Change of towels (on request)
  • Wedding services
  • Porter/bellhop
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Rooftop terrace
  • Beach cabanas (surcharge)
  • Garden
  • Outdoor furniture
  • Beachfront location
  • Outdoor entertainment area
  • Pool umbrellas
  • Pool sun loungers
  • Pool cabanas (surcharge)
Spa
  • Body wraps
  • Facials
  • Massage - sports
  • Massage - deep-tissue
  • Body scrubs
  • Massage - hot stone
  • Couples treatment room(s)
  • Spa open daily
  • Massage - prenatal
  • Manicures and pedicures
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Jun 26, 2025 04:04:49 AM
Review Score:   10
Summary: Amazing time at the hotel with my friend and our 2 daughters for their graduation. Bed were comfortable, room and hotel was very clean overall. Food was very good : shouout to the lady who cooks omelets in the morning, she is amazing! Mexican restaurant was definitely our favorite. Special mention to all the service staff : they were all so great! Everyone seems happy to work there and their good service feels very genuine! They certainly add to the experience at the hotel : special thanks to Jose, Jesus and Sebastian
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite, 1 King Bed, Ocean View
Room Size: 425.18 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Ocean View

General

Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Partial ocean view, Ping - 12, Balcony, Bed count minimum 1, Square feet - 425.18, Bed count maximum 1
Junior Suite, 2 Queen Beds, Ocean View
Room Size: 425.18 square feet m2
2 Queen Beds
Junior Suite, 2 Queen Beds, Ocean View

General

Square meters - 40, Partial ocean view, Ping - 12, Balcony, Square feet - 425.18, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Double Beds
Room Size: 263.18 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Number of living rooms 0, Patio, Number of bedrooms - 0, Square feet - 263.18, Ping - 7, Square meters - 24, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed, Oceanfront
Room Size: 519.91 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Oceanfront

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 15, Balcony, Square meters - 48, Square feet - 519.91, Bed count minimum 1, Ocean view, Bed count maximum 1
Standard Room, 1 King Bed
Room Size: 263.18 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Patio, Number of bedrooms - 0, Square feet - 263.18, Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Oceanfront (Master)
Room Size: 1020.55 square feet m2
1 King Bed
Suite, 1 Bedroom, Oceanfront (Master)

General

Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Extra bed count 1, Square meters - 95, Slippers, Ping - 29, Separate sitting area, Balcony, Bed count minimum 1, Square feet - 1020.55, Ocean view, Bed count maximum 1
Junior Suite, 2 Queen Beds
Room Size: 425.18 square feet m2
2 Queen Beds
Junior Suite, 2 Queen Beds

General

Square meters - 40, Ping - 12, Balcony, Square feet - 425.18, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed (Beachfront Walk-Out)
Room Size: 561.67 square feet m2
1 King Bed
Junior Suite, 1 King Bed (Beachfront Walk-Out)

General

Number of living rooms 0, Square meters - 52, Patio, Number of bedrooms - 0, Ping - 16, Square feet - 561.67, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: 425.18 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Low-height bed, Ping - 12, Balcony, Wheelchair accessible, Bed count minimum 1, Square feet - 425.18, Bed count maximum 1
Premium Suite, 1 Bedroom, Oceanfront (Master)
Room Size: 1057.02 square feet m2
1 King Bed
Premium Suite, 1 Bedroom, Oceanfront (Master)

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 1057.02, Sofa bed, Laptop-friendly workspace, Ping - 30, Extra bed count 1, Square meters - 98, Slippers, Separate sitting area, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this Downtown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown hotel have a swimming pool?

Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $196 per night with includes Air Conditioner, Balcony/Terrace, Security/Safety, Business Services, Spa, Internet, View, Wellness Facilities, Guest Services, Kitchen, Pool, TV, Ocean View, Accessibility, Bedding/Linens, Bar, Entertainment, Wheelchair Accessible, Restaurant, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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