Mayakoba Rentals Mexico Quintana Roo Playa del Carmen Mayakoba

Andaz Mayakoba a Concep by Hyatt - All inclusive | Resort in Playa del Carmen

| 9.2 (165 Reviews) |  1 Bathroom
Mayakoba Resort | Andaz Mayakoba a Concep by Hyatt - All inclusive

Resort in Mayakoba, Playa del Carmen

Luxury resort on the beach, with 2 outdoor pools
Spend the day catching some rays at Andaz Mayakoba a Concep by Hyatt - All inclusive's private white sand beach, relaxing by one of the resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Housekeeping is available on request.
Andaz Mayakoba a Concep by Hyatt - All inclusive offers 214 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


A private beach and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera Federal Cancun, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
View
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Towels
  • Rainfall showerhead
  • Bathrobes
  • Private bathroom
  • Eco-friendly toiletries
Bedroom
  • Air conditioning
  • Premium bedding
  • Ceiling fan
  • Desk
  • Free newspapers
  • Connecting rooms available
  • Energy-saving switches
  • Free international calls
  • Soundproofing
  • Slippers
  • Phone
  • LED light bulbs
  • Water-efficient toilets only
  • Iron/ironing board
  • Eco-friendly cleaning products provided
  • In-room massage
  • Safe
  • Restaurant dining guide
Breakfast
  • Room service available
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Coffee/tea maker
  • Minibar
  • Free bottled water
  • Champagne service
  • Electric kettle
Parking
  • Free self parking on site
  • Free beach shuttle
  • Limited onsite parking
Accessibility
  • Raised toilet seat
  • In-room accessibility
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Low-height counter and sink
Activities
  • Parasailing
  • Adjacent to a golf course
  • Sailing
  • Hiking/biking trails
  • Windsurfing
  • Surfing/body boarding
  • Free bicycle rentals
  • Steam room
  • Scuba diving
  • Sauna
  • Yoga classes
  • 2 outdoor pools
  • Kayaking
  • Ecotours
  • Full-service spa
  • Fitness classes
  • 24-hour fitness center
  • Private picnics
Entertainment
  • Flat-screen TV
General
  • Meeting rooms
  • Front-desk safe
  • Reception hall
  • Free newspapers in lobby
  • Ballroom
  • ATM/banking services
  • English
  • Spanish
  • French
  • Local culture & ecosystem education
  • Humane treatment of captive wild animals
  • Vegetarian dining options
  • Double-glazed windows
  • Vegan dining options
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 80% organic food
  • Couples dining
  • At least 80% lighting from LEDs
  • Beach towels
  • Local artist showcase
  • Romance packages available
  • Comprehensive recycling policy
  • Smoke-free property
Guest Services
  • Soundproofed rooms
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • 2 outdoor pools
  • Laundry facilities
  • Free supervised childcare
  • Luggage storage
  • Concierge services
  • Daily housekeeping
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning service
  • Laundry facilities
  • Change of towels (on request)
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Beach loungers
  • Private beachfront location
  • Garden
  • BBQ grill(s)
  • Pool umbrellas
  • Terrace
  • Pool sun loungers
  • Balcony or patio
Spa
  • Body scrubs
  • Couples treatment room(s)
  • Body wraps
  • Massage - Swedish
  • Massage - hot stone
  • Massage - prenatal
  • Facials
  • Massage - sports
  • Massage - deep-tissue
  • Manicures and pedicures
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Pet deposit: usd 100 per stay pet fee: usd 100 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of usd 100 per pet, per stay, plus a deposit of usd 100 per stay service animals are welcome, and are exempt from fees
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Todd
Feb 28, 2025 12:53:45 PM
Review Score:   8
Summary: The staff was excellent. The property is beautiful and secluded.
See All Reviews

Room Arrangement

Room Info Facilities
Andaz King
Room Size: 538 square feet m2
1 King Bed
Andaz King

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Room and bed type depend on availability check-in, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Rollaway/extra beds (free), Square meters - 50, Garden view, Ping - 15.12, Bed count minimum 1, Bed count maximum 1
Lagoon View King
Room Size: 538 square feet m2
1 King Bed
Lagoon View King

General

Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (free), Square meters - 50, Number of bedrooms - 0, Lagoon view, Square feet - 538, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Lagoon View Double
Room Size: 538 square feet m2
2 Double Beds
Lagoon View Double

General

Pet-friendly room, Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Lagoon view, Square feet - 538, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
King Beach Area
Room Size: 538 square feet m2
1 King Bed
King Beach Area

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Rollaway/extra beds (free), Square meters - 50, Garden view, Ping - 15.12, Bed count minimum 1, Bed count maximum 1
Double Beach Area
Room Size: 463 square feet m2
2 Double Beds
Double Beach Area

General

Square meters - 43, Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 13, Square feet - 463, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Ocean View Studio
Room Size: 710 square feet m2
1 King Bed
Ocean View Studio

General

Pet-friendly room, Number of living rooms 0, Square feet - 710, Rollaway/extra beds (free), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square meters - 66, Free cribs/infant beds, Ping - 19.95
Lagoon View Suite
Room Size: 1076 square feet m2
1 King Bed
Lagoon View Suite

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Extra bed count 1, Free cribs/infant beds, Square feet - 1076, Rollaway/extra beds (free), Ping - 30.24, Separate sitting area, Private plunge pool, Bed count minimum 1, Square meters - 100, Bed count maximum 1
Beach Area Suite
Room Size: 1076 square feet m2
1 King Bed
Beach Area Suite

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 30, Extra bed count 1, Free cribs/infant beds, Square feet - 1076, Rollaway/extra beds (free), Garden view, Separate sitting area, Private plunge pool, Bed count minimum 1, Square meters - 100, Bed count maximum 1
Beach Front Studio
Room Size: 710 square feet m2
1 King Bed
Beach Front Studio

General

Pet-friendly room, Number of living rooms 0, Square feet - 710, Rollaway/extra beds (free), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square meters - 66, Free cribs/infant beds, Ping - 19.95
Andaz Suite
Room Size: 1076 square feet m2
1 King Bed
Andaz Suite

General

Pet-friendly room, Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square feet - 1076, Rollaway/extra beds (free), Ping - 30.24, Separate sitting area, Bed count minimum 1, Square meters - 100, Bed count maximum 1
Bi-level Suite
Room Size: 1873 square feet m2
1 King Bed
Bi-level Suite

General

Pet-friendly room, Square meters - 174, Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Private pool, Separate dining area, Free cribs/infant beds, Private hot tub (indoor), Rollaway/extra beds (free), Square feet - 1873, Garden view, Separate sitting area, Private plunge pool, Ping - 52.64, Bed count minimum 1, Bed count maximum 1
Beach Front King
Room Size: 538 square feet m2
1 King Bed
Beach Front King

General

Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (free), Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Free cribs/infant beds
Ocean View Suite
Room Size: 1076 square feet m2
1 King Bed
Ocean View Suite

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Free cribs/infant beds, Square feet - 1076, Rollaway/extra beds (free), Ping - 30.24, Separate sitting area, Private plunge pool, Bed count minimum 1, Square meters - 100, Ocean view, Bed count maximum 1
Beach Front Double
Room Size: 538 square feet m2
2 Double Beds
Beach Front Double

General

Pet-friendly room, Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Ocean view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Beach Front Suite
Room Size: 1076 square feet m2
1 King Bed
Beach Front Suite

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Free cribs/infant beds, Square feet - 1076, Rollaway/extra beds (free), Ping - 30.24, Separate sitting area, Private plunge pool, Bed count minimum 1, Square meters - 100, Ocean view, Bed count maximum 1
Andaz Double Bed
Room Size: 538 square feet m2
2 Double Beds
Andaz Double Bed

General

Pet-friendly room, Number of living rooms 0, Square meters - 50, Square feet - 538, Number of bedrooms - 1, Garden view, Ping - 15.12, Room and bed type depend on availability check-in, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2

FAQ's

Is this Mayakoba resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mayakoba resort have a swimming pool?

Yes, this Mayakoba resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mayakoba resort?

Best-rates for the Mayakoba resort starts from $601 per night with includes Pool, TV, Sports/Activities, Bar, Kitchen, Laundry, Parking, View, Ocean View, Accessibility, Bedding/Linens, Barbecue/Outdoor Cooking, Child Friendly, Internet, Transportation/Shuttle, Security/Safety, Business Services, Wellness Facilities, Spa, Guest Services, Air Conditioner, Balcony/Terrace, Restaurant with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mayakoba resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mayakoba resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mayakoba resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mayakoba resort?

Based on the information reported by the owner or manager, the Mayakoba resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mayakoba resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mayakoba resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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