Soliman Bay Rentals Mexico Quintana Roo Soliman Bay

Cielo Maya Beach Tulum | Hotel in Tulum

| 9.0 (589 Reviews) |  1 Bathroom
Soliman Bay Hotel | Cielo Maya Beach Tulum

Hotel in Soliman Bay, Tulum

On private beach with outdoor pool, near Soliman Bay
At Cielo Maya Beach Tulum, relax by an outdoor pool or hit the private sand beach where you can enjoy snorkeling.
Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

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TanKah III, Mza 3, Lot. 36, Tulum, 77760, Mexico

Amenities

Air Conditioner
Pool
View
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Towels
  • Bathrobes
  • Hair dryer
Bedroom
  • Ceiling fan
  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding
  • Down comforter
  • Slippers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
Breakfast
  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Free daily reception
  • Minibar
  • Espresso maker
  • Free bottled water
Parking
  • No onsite parking available
  • Area shuttle (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Well-lit path to entrance
  • Handrails in stairways
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Scuba diving
  • Fishing
  • Theme parks
  • Ecotours
  • Ziplining
  • Boat tours
  • Kayaking
  • Snorkeling
  • Spa services
  • Children's pool
  • Arcade/game room
  • Bicycle rentals
  • Outdoor pool
  • Playground
Entertainment
  • Streaming services
  • Digital channels
  • 55-inch Smart TV
  • Premium channels
General
  • Front-desk safe
  • Spanish
  • English
  • Beach towels
  • TV in lobby
  • Mosquito nets
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Free cribs/infant beds
  • Children's pool
  • Arcade/game room
  • Outdoor pool
  • Playground
  • Laundry facilities
  • Daily housekeeping
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Beach umbrellas
  • Rooftop terrace
  • Picnic area
  • Garden
  • Private beachfront location
  • Pool sun loungers
  • Beach loungers
Spa
  • Massage - on the beach
  • Aromatherapy
  • Manicures and pedicures
  • Massage - Swedish
  • Massage - sports
  • Massage - hot stone
  • Body scrubs
  • Massage - deep-tissue
  • Couples treatment room(s)
  • Facials
  • Body treatments

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: usd 140 per vehicle (one way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kim
Jan 15, 2026 12:05:00 PM
Review Score:   10
Summary: The hotel is great. People are extremely nice. The area is very safe as we have our rented car as well. The only issue is that there are a lot of speed bumps on the road to the hotel. If you rent a car, make sure it's not a low car. The road is very dark, so it's not advised to walk at night without a flashlight. A car is recommended if you stay here. Breakfast is included but it's a la carte, so it's not all you can eat. Food is clean and well prepared. Plenty of places to sit and relax. We love the hammocks at the pier. The pool is very small and too cold, so we didn't use it. Overall, we like the place a lot.
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Room Arrangement

Room Info Facilities
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area
Room Size: 538 square feet m2
2 Queen Beds
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Shower only, Number of bathrooms - 1, Private bathroom, Square meters - 50, Pool view, Ping - 15, Garden view, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed with Sofa bed, Garden Area
Room Size: 538 square feet m2
2 King Bed and Twin Sofa Bed
Junior Suite, 1 King Bed with Sofa bed, Garden Area

General

Number of living rooms 0, Private bathroom, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Garden view, Ping - 15.12, Wardrobe or closet, Shower only, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront
Room Size: 538 square feet m2
2 King Bed and Twin Sofa Bed
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

General

Number of living rooms 0, Wheelchair-width doorways, Square feet - 538, Number of bedrooms - 1, Terrace, Wheelchair accessible, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Square meters - 50, Separate bathtub and shower, Ping - 15.12, Wardrobe or closet, Separate sitting area, Ocean view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View
Room Size: 645 square feet m2
2 King Bed and Double Sofa Bed
Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

General

Square feet - 645, Number of living rooms 0, Number of bedrooms - 1, Partial ocean view, Sofa bed, Extra bed count 1, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Square meters - 60, Ping - 18, Wardrobe or closet, Separate sitting area, Bed count minimum 2, Furnished balcony, Bed count maximum 2

FAQ's

Is this Cielo Maya Beach Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cielo Maya Beach Tulum?

Check-in time for Cielo Maya Beach Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cielo Maya Beach Tulum have a swimming pool?

Yes, this Cielo Maya Beach Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cielo Maya Beach Tulum?

Best-rates for the Cielo Maya Beach Tulum starts from $243 per night with includes Breakfast, Transportation/Shuttle, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Entertainment, Child Friendly, Kitchen, Balcony/Terrace, Sports/Activities, Internet, Laundry, View, Guest Services, Air Conditioner, Pool, Ocean View, Accessibility, Security/Safety, Bar, Toiletries with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Cielo Maya Beach Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cielo Maya Beach Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cielo Maya Beach Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cielo Maya Beach Tulum?

Based on the information reported by the owner or manager, the Cielo Maya Beach Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cielo Maya Beach Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cielo Maya Beach Tulum are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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