Encantada Tulum | Hotel in Tulum

| 8.7 (45 Reviews) |  4 Bathrooms  8 Guests
Zona Hotelera Hotel | Encantada Tulum

Hotel in Zona Hotelera, Tulum

On an unspoiled beach between the Sian Ka’an Biosphere Reserve and Tulum National Park, Hotel Encantada offers tropical gardens, a free Wi-Fi zone and stylish rooms with sea or garden views. Decorated with local textiles and artwork, each charming room has sliding glass doors which open onto a private terrace. All rooms have a ceiling fan, mosquito nets and a private bathroom. A varied continental breakfast is provided, including home-baked bread, fresh fruit, yogurt and granola. Mexican and international dishes are available for lunch, served in the bar or on the beach. You can book a relaxing massage or hot stone treatment on the beach at Hotel Encantada. The 24-hour front desk also includes a concierge and free bike rental service. Free private parking is available on site, and Cancún is a 90 minute drive away. Airport transportation can be arranged upon request.

Encantada Tulum is located in Tulum.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Toiletries, Entertainment, Breakfast, and several others. This is a 4 star rated property and has over 45 reviews with the average score of 8.7 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Encantada Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Encantada Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Km 8.7 Carretera Tulum Boca Paila, Tulum, 77780, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
ViewView
Private BeachPrivate Beach
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Special diet meals (on request)Special diet meals (on request)
  • Wine/ChampagneWine/Champagne
  • Breakfast in the roomBreakfast in the room
  • Coffee house on siteCoffee house on site
  • BarBar
ParkingParking
  • Parking on siteParking on site
  • ParkingParking
  • Parking garageParking garage
  • Private ParkingPrivate Parking
  • Free parkingFree parking
  • Accessible parkingAccessible parking
ActivitiesActivities
  • Foot massageFoot massage
  • BeachfrontBeachfront
  • Facial treatmentsFacial treatments
  • Spa/Wellness packagesSpa/Wellness packages
  • Yoga classesYoga classes
  • SpaSpa
  • FishingFishing
  • MassageMassage
  • Head massageHead massage
  • DivingDiving
  • Full-body massageFull-body massage
  • Body treatmentsBody treatments
  • Hand massageHand massage
  • BeachBeach
  • Neck massageNeck massage
  • WindsurfingWindsurfing
  • Back massageBack massage
  • Body scrubBody scrub
  • CyclingCycling
  • Body wrapBody wrap
  • Couples' massageCouples' massage
  • Beauty servicesBeauty services
  • SnorkelingSnorkeling
  • Spa facilitiesSpa facilities
  • Private beach areaPrivate beach area
GeneralGeneral
  • Smoke-free propertySmoke-free property
  • Adults onlyAdults only
  • Non-smoking roomsNon-smoking rooms
  • Air conditioningAir conditioning
  • SafeSafe
Guest ServicesGuest Services
  • Airport shuttleAirport shuttle
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Daily housekeepingDaily housekeeping
  • Shuttle serviceShuttle service
  • Private check-in/outPrivate check-in/out
  • LaundryLaundry
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • 24-hour front desk24-hour front desk
  • Baggage storageBaggage storage
  • Tour deskTour desk
  • Room serviceRoom service
  • ConciergeConcierge
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • InternetInternet
  • WifiWifi
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Key accessKey access
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Fire extinguishersFire extinguishers
  • 24-hour security24-hour security
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Access to healthcare professionalsAccess to healthcare professionals
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
  • Mobile app for room serviceMobile app for room service
SpaSpa
  • Beach umbrellasBeach umbrellas
  • Beach chairs/LoungersBeach chairs/Loungers
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Children 12 years and older are allowed to stay at the property. please, contact the property for further details on the additional children fees, please note that the property cannot accept group bookings of more than 3 rooms, zero waste certification: since 2021, we have been collaborating with eukariota to improve waste management at our tulum properties. our efforts have focused on finding effective ways to deal with waste and achieve significant waste reductions. we are proud to share that in august 2023, we have received zero waste facility certification, a municipal, state and federal recognition that certifies our good waste management, for namron hospitality, la valise tulum, radhoo, nest, encantada and nü. this certification is just one of the many actions we take at namron hospitality as part of our commitment to environmental responsibility.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.33
Location:
9.67
Staff:
9.82
Facilities:
9.53
Comfort:
9.78
Cleanliness:
9.89
Brieanna
Jun 15, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Double Room with Side Sea View
Room Type: Double
Room Size: 60 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Private entrance, Trash cans, Fire extinguisher, Mosquito net, Key access, Air conditioning, Hardwood or parquet floors, Safe, Fan, Smoke Alarm

Outdoors

Balcony, Terrace, Outdoor furniture

Living Area

Sitting area

View

Garden view, Inner courtyard view, View, Sea view

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Garden View Room
Room Type: Double
Room Size: 60 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Private entrance, Trash cans, Fire extinguisher, Mosquito net, Key access, Air conditioning, Hardwood or parquet floors, Safe, Fan, Smoke Alarm

Outdoors

Balcony, Patio, Outdoor furniture

Living Area

Sitting area

View

Garden view, Inner courtyard view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Beach Front Upper Room
Room Type: Double
Room Size: 60 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Private entrance, Trash cans, Fire extinguisher, Mosquito net, Key access, Air conditioning, Hardwood or parquet floors, Safe, Fan, Smoke Alarm

Outdoors

Balcony, Terrace, Outdoor furniture

Living Area

Sitting area

View

View, Sea view

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Beach Front Lower Room
Room Type: Double
Room Size: 60 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Private entrance, Trash cans, Fire extinguisher, Mosquito net, Key access, Air conditioning, Hardwood or parquet floors, Safe, Fan, Smoke Alarm

Outdoors

Balcony, Patio, Outdoor furniture

Living Area

Sitting area

View

View, Sea view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Encantada Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Encantada Tulum?

Check-in time for Encantada Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Encantada Tulum have a swimming pool?

No, this Encantada Tulum does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Encantada Tulum?

Best-rates for the Encantada Tulum starts from $638 per night with includes Air Conditioner, Security/Safety, Spa, Restaurant, Bar, Private Beach, Sports/Activities, Wellness Facilities, Toiletries, Entertainment, Breakfast, Laundry, Parking, Oceanfront, Accessibility, Transportation/Shuttle, Guest Services, Internet, View, Ocean View, Balcony/Terrace with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Encantada Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Encantada Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Encantada Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Encantada Tulum?

Based on the information reported by the owner or manager, the Encantada Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Encantada Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Encantada Tulum are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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