Eurostars Hotel Excelsior | Hotel in Naples

| 8.8 (1008 Reviews) |  1 Bathroom
Santa Lucia Hotel | Eurostars Hotel Excelsior

Hotel in Santa Lucia, Naples

Hotel with a restaurant, steps from Gulf of Naples
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Change of towels is available on request.
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

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Via Partenope 48, Naples, 80121, Italy

Amenities

Air Conditioner
Parking
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Bidet
  • Bathtub or shower
  • Towels
Bedroom
  • Air conditioning
  • Premium bedding
  • Down comforter
  • Bed sheets
  • Soundproofing
  • Phone
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Recycling
  • Eco-friendly cleaning products provided
  • Safe
  • LED light bulbs
  • Energy-saving switches
Breakfast
  • 24-hour room service
  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 30 per person
  • 1 bar
  • 1 restaurant
  • Coffee/tea filters (reusable)
  • Minibar
  • Electric kettle
Parking
  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Portable hoist available
  • Wheelchair-accessible public washroom
  • This property does not have elevators
  • Well-lit path to entrance
Activities
  • Beach access
  • Fitness center
Entertainment
  • Flat-screen TV
General
  • Meeting rooms
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Free newspapers in lobby
  • Water dispenser
  • French
  • Russian
  • German
  • Spanish
  • Italian
  • English
  • No plastic soda bottles
  • 100% renewable energy
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Comprehensive recycling policy
  • Vegan dining options
  • Double-glazed windows
  • Biodegradable coffee stirrers
  • Smoke-free property
  • No plastic coffee stirrers
  • Locally-owned & organized tours & activities
  • Reusable cups only
  • Biodegradable drinking straws
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local artist showcase
  • Local culture & ecosystem education
  • Vegetarian dining options
  • Water dispenser
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • No plastic water bottles
  • Reusable tableware only
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Change of towels (on request)
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in time starts at 2:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are available for eur 60 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 30 per person self parking fee: eur 30 per day rollaway bed fee: eur 60 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Brendan
Jul 8, 2025 05:00:30 PM
Review Score:   4
Summary: Too expensive for what it is. The balconies are rusted and not kept up. The balcony furniture is uncomfortable and therefore you can’t really enjoy it. (Views are great though) There WiFi wasn’t working for half our stay so that was pretty annoying and all they gave us for it was two free drinks. (Kind offer but not enough for the inconvenience) We tried two different nights to get wine glasses sent up to the room, room service wouldn’t answer one night and then said “room service is closed” the other night. The concierge wouldn’t bring wine glasses up either both nights. Literally the only place I have ever stayed that couldn’t do such a simple task. With that said, the day staff was delightful and kind. I would just say there are better places to stay with the same type of view and for way less money. They want to be a luxury stay but fall just short. I had such high hopes because of all the other reviews and maybe we just didn’t luck out. Who knows! As for location, it’s an easy walk for the Port and Spanish Quarter.
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite, Sea View
Room Size: 323 square feet m2
1 King Bed
2 Twin Beds
Junior Suite, Sea View

General

Number of living rooms 0, Number of bedrooms - 0, Sea view, Square feet - 323, Number of bathrooms - 1, Bathrobes, Square meters - 30, Private bathroom, No rollaway/extra beds, Desk, No cribs (infant beds), Ping - 9.08, Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 2
Standard Suite, Sea View
Room Size: 377 square feet m2
1 King Bed
2 Twin Beds
Standard Suite, Sea View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 11, Sea view, Square feet - 377, Square meters - 35, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private bathroom, Desk, No cribs (infant beds), Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 2
Superior Single Room
Room Size: 161 square feet m2
1 Twin Bed
Superior Single Room

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 15, Number of bathrooms - 1, Bathrobes, Private bathroom, No rollaway/extra beds, Square feet - 161, Desk, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Ping - 4.52
Superior Double Room, 2 Bedrooms, Connecting Rooms
Room Size: m2
1 King Bed
2 Twin Beds
Superior Double Room, 2 Bedrooms, Connecting Rooms

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Bed count minimum 1, City view, Number of bathrooms - 1, Bed count maximum 2
Executive Suite, Sea View (3 Pax)
Room Size: m2
1 King Bed
2 Twin Beds
Executive Suite, Sea View (3 Pax)

General

Private bathroom, No rollaway/extra beds, Bay view, Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Suite, Sea View (3 Pax)
Room Size: m2
1 King Bed
2 Twin Beds
Suite, Sea View (3 Pax)

General

Private bathroom, No rollaway/extra beds, Bay view, Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Deluxe Double Room, Sea View
Room Size: 269 square feet m2
1 King Bed
2 Twin Beds
Deluxe Double Room, Sea View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 0, Sea view, Square meters - 25, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private bathroom, Desk, No cribs (infant beds), Wardrobe or closet, Ping - 7.56, Balcony, Bed count minimum 1, Bed count maximum 2
Superior Double Room
Room Size: 215 square feet m2
1 King Bed
2 Twin Beds
Superior Double Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 215, Number of bedrooms - 0, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Square meters - 20, Bathrobes, Private bathroom, Ping - 6.04, Desk, No cribs (infant beds), Wardrobe or closet, Balcony, Bed count minimum 1, City view, Bed count maximum 2
Classic Double Room
Room Size: 215 square feet m2
1 King Bed
2 Twin Beds
Classic Double Room

General

Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Number of bathrooms - 1, Square meters - 20, Bathrobes, Private bathroom, No rollaway/extra beds, Ping - 6.04, No cribs (infant beds), Wardrobe or closet, Courtyard view, Bed count minimum 1, Bed count maximum 2
Classic Double Room Single Use
Room Size: m2
1 King Bed
2 Twin Beds
Classic Double Room Single Use

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Superior Triple Room
Room Size: 215 square feet m2
1 King Bed
2 Twin Beds
Superior Triple Room

General

Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Number of bathrooms - 1, Square meters - 20, Bathrobes, Private bathroom, No rollaway/extra beds, Ping - 6.04, Desk, No cribs (infant beds), Wardrobe or closet, Balcony, Bed count minimum 1, City view, Bed count maximum 2
Superior Double Room, Connecting Rooms
Room Size: 431 square feet m2
2 King Beds
4 Twin Beds
Superior Double Room, Connecting Rooms

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Connecting rooms available, Wheelchair accessible, Extra bed count 1, Square feet - 431, Number of bathrooms - 1, Bathrobes, Square meters - 40, Private bathroom, Desk, No cribs (infant beds), Ping - 12.11, Balcony, Bed count maximum 4, Bed count minimum 2, City view
Junior Suite, Sea View (Single Use)
Room Size: m2
1 King Bed
2 Twin Beds
Junior Suite, Sea View (Single Use)

General

Private bathroom, No rollaway/extra beds, Bay view, Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Deluxe Double Room, Sea View
Room Size: m2
1 King Bed
2 Twin Beds
Deluxe Double Room, Sea View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bay view, Bed count minimum 1, Bed count maximum 2
Superior Double Room Single Use
Room Size: m2
1 King Bed
2 Twin Beds
Superior Double Room Single Use

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Standard Suite, Sea View (3 Pax)
Room Size: m2
1 King Bed
2 Twin Beds
Standard Suite, Sea View (3 Pax)

General

Private bathroom, No rollaway/extra beds, Bay view, Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Suite, Sea View
Room Size: 431 square feet m2
1 King Bed
2 Twin Beds
Suite, Sea View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Sea view, Extra bed count 1, Square feet - 431, Number of bathrooms - 1, Bathrobes, Square meters - 40, Private bathroom, Desk, No cribs (infant beds), Ping - 12.11, Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 2
Executive Suite, Sea View
Room Size: 592 square feet m2
1 King Bed
2 Twin Beds
Executive Suite, Sea View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Sea view, Square feet - 592, Extra bed count 1, Square meters - 55, Number of bathrooms - 1, Bathrobes, Private bathroom, Ping - 17, Desk, No cribs (infant beds), Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Eurostars Hotel Excelsior pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Eurostars Hotel Excelsior have a swimming pool?

No, this Eurostars Hotel Excelsior does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eurostars Hotel Excelsior?

Best-rates for the Eurostars Hotel Excelsior starts from $220 per night with includes Business Services, Bedding/Linens, Restaurant, Breakfast, Air Conditioner, Parking, TV, Balcony/Terrace, Wellness Facilities, Laundry, Bar, Guest Services, Child Friendly, Internet, Security/Safety, Kitchen with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Eurostars Hotel Excelsior a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eurostars Hotel Excelsior wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eurostars Hotel Excelsior has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eurostars Hotel Excelsior?

Based on the information reported by the owner or manager, the Eurostars Hotel Excelsior indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eurostars Hotel Excelsior?

Based on the information reported by the owner or manager, details for the cancellation policy for the Eurostars Hotel Excelsior are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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