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Excelsior Palace Portofino Coast | Hotel in Rapallo

| 9.4 (1002 Reviews) |  1 Bathroom
Rapallo Hotel | Excelsior Palace Portofino Coast

Hotel in Rapallo

Luxury hotel on the beach, with outdoor pool
At Excelsior Palace Portofino Coast, hit the private beach, dine onsite at Ristorante Lord Byron, or enjoy a drink at one of the hotel's 2 bars/lounges.
Excelsior Palace Portofino Coast offers 119 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Rapallo hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Via San Michele Di Pagana 8, Rapallo, 16035, Italy

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are available for eur 120.0 per night. cribs (infant beds) are available for eur 120.0 per night.
Payment Policy
Covered valet parking fee: eur 20 per night (in/out privileges) pet fee: eur 15 per pet, per day service animals are exempt from fees crib (infant bed) fee: eur 120.0 per night rollaway bed fee: eur 120.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 18 lbs per pet) pets allowed for an extra charge of eur 15 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and high chair long-term renters welcome please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed). property registration number it010046a17pkkrs3i safety features at this property include a carbon monoxide detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 1, 2025 04:07:59 PM
Review Score:   6
Summary: The nature and sea view of the hotel is simply magnificent. But unfortunately, it is full of rude employees that do not suit this hotel. While the waiters in the restaurants are very friendly and love their jobs, the reception and reception staff are equally indifferent. Although I could not find the door of the hotel that I came to for the first time in my life, their careless expressions on this issue made me wait for 40 minutes in 35 degrees heat. This is not an Airbnb house, it is a 5-star hotel and they think they deserve not to help me, unbelievable! Their rudeness and condescending attitude is really incredibly bad. The room they upgraded afterwards unfortunately does not compensate for what they made me experience. When I checked out, they added 500 Euros of the person who stayed in the room before me to the extras on the date of my stay and they would have made me pay that if I did not check the list .. It is a terrible attitude. This is the first time I am writing a bad review about a place because I will never forget the victimization they made me experience that day. I cannot believe that you ruined this hotel with such wrong employee attitudes!
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FAQ's

Is this Excelsior Palace Portofino Coast pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Excelsior Palace Portofino Coast have a swimming pool?

Yes, this Excelsior Palace Portofino Coast has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Excelsior Palace Portofino Coast?

Best-rates for the Excelsior Palace Portofino Coast starts from $604 per night with includes Accessibility, Spa, Fireplace/Heating, Toiletries, Guest Services, Breakfast, Internet, Pool, View, Restaurant, Air Conditioner, Parking, TV, Ocean View, Balcony/Terrace, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Bar, Child Friendly, Laundry, Wheelchair Accessible with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Excelsior Palace Portofino Coast a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Excelsior Palace Portofino Coast wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Excelsior Palace Portofino Coast is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Excelsior Palace Portofino Coast?

Based on the information reported by the owner or manager, the Excelsior Palace Portofino Coast indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Excelsior Palace Portofino Coast?

Based on the information reported by the owner or manager, details for the cancellation policy for the Excelsior Palace Portofino Coast are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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