Hotel Serrano | Hotel in Madrid

| 8.8 (517 Reviews) |  1 Bathroom
Castellana Hotel | Hotel Serrano

Hotel in Castellana, Madrid

A bar/lounge, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Serrano offers 34 accommodations with safes and complimentary newspapers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bidets, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Calle de Marques de Villamejor, 8, Madrid, 28006, Spain

Amenities

Air ConditionerAir Conditioner
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Bathtub or showerBathtub or shower
  • BidetBidet
BedroomBedroom
  • Bed sheetsBed sheets
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Free newspapersFree newspapers
  • PhonePhone
  • SoundproofingSoundproofing
  • SafeSafe
BreakfastBreakfast
  • Room service availableRoom service available
  • 1 coffee shop/cafe1 coffee shop/cafe
  • 1 bar1 bar
  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 16.5 for adults and EUR 7.50 for childrenBuffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 16.5 for adults and EUR 7.50 for children
ParkingParking
  • Offsite parking within 656 ft (EUR 30 per day)Offsite parking within 656 ft (EUR 30 per day)
AccessibilityAccessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entranceWell-lit path to entrance
  • ElevatorElevator
EntertainmentEntertainment
  • LCD TVLCD TV
GeneralGeneral
  • Front-desk safeFront-desk safe
  • Free newspapers in lobbyFree newspapers in lobby
  • ElevatorElevator
  • SpanishSpanish
  • PolishPolish
  • ItalianItalian
  • EnglishEnglish
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Babysitting (surcharge)Babysitting (surcharge)
  • Soundproofed roomsSoundproofed rooms
  • Laundry facilitiesLaundry facilities
  • Luggage storageLuggage storage
  • Multilingual staffMultilingual staff
  • Concierge servicesConcierge services
  • Tour/ticket assistanceTour/ticket assistance
  • Laundry facilitiesLaundry facilities
  • Daily housekeepingDaily housekeeping
  • Dry cleaning serviceDry cleaning service
  • 24-hour front desk24-hour front desk
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately eur 16.5 for adults and eur 7.50 for children nearby parking fee: eur 30 per day (656 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Erez
Apr 26, 2026 09:11:18 PM
Review Score:   6
Summary: Hotel Is dated and rooms as well. Made the reservation 12 month before arrival and asked Specifically for double bed - got a twin room which I didn’t like. Area is Ok but a bit far from Madrid gran via or Chueca viblly areas
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room Single Use
Room Size: 193 square feet m2
1 King Bed
2 Twin Beds
Double Room Single Use

General

Number of living rooms 0, Square feet - 193, Number of bedrooms - 0, Ping - 5, Square meters - 18, Bed count minimum 1, Bed count maximum 2
Double Room
Room Size: 193 square feet m2
2 Twin Beds
1 Double Bed
Double Room

General

Number of living rooms 0, Square feet - 193, Number of bedrooms - 0, Square meters - 18, Bed count minimum 1, Ping - 5.42, Bed count maximum 2
Single Room
Room Size: 151 square feet m2
1 Twin Bed
Single Room

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Superior Room
Room Size: m2
2 Large Twin Beds
Superior Room

General

Number of bedrooms - 1, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Hotel Serrano pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Serrano have a swimming pool?

No, this Hotel Serrano does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Serrano?

Best-rates for the Hotel Serrano starts from $148 per night with includes Wellness Facilities, Bar, Laundry, Air Conditioner, Security/Safety, Guest Services, Breakfast, Child Friendly, Internet, Wheelchair Accessible, Accessibility, Bedding/Linens with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Serrano a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Serrano wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Serrano is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Serrano?

Based on the information reported by the owner or manager, the Hotel Serrano indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Serrano?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Serrano are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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