K'uyen Boutique Hotel | Hotel in Tulum

| 9.4 (117 Reviews) |  1 Bathroom
Zama Hotel | K'uyen Boutique Hotel

Hotel in Zama, Tulum

Adults-only hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and massage/treatment rooms.
K'uyen Boutique Hotel offers 25 air-conditioned accommodations with espresso makers and safes. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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C. Balam Dzakab, Tulum, 77600, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Shower
  • Towels
  • Rainfall showerhead
  • Bathrobes
  • Soap
  • Hair dryer (on request)
  • Toilet paper
  • Free toiletries
Bedroom
  • Bed sheets
  • Air conditioning
  • Ceiling fan
  • Hypo-allergenic bedding
  • In-room massage
  • Connecting rooms available
  • Slippers
  • Iron/ironing board
  • Turndown service
  • Safe
  • Mobile key entry
Breakfast
  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 bar
  • 2 restaurants
  • Espresso maker
Parking
  • Limited onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking includes off-street options
  • Free uncovered self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
Activities
  • Sailing
  • Scuba diving
  • Boat tours
  • Snorkeling
  • Swimming
  • Fishing
  • Ecotours
  • Full-service spa
  • Bicycle rentals
  • Outdoor pool
Entertainment
  • Digital channels
  • Streaming services
  • Netflix
  • 50-inch Smart TV
General
  • Coworking space
  • Business center
  • Front-desk safe
  • Spanish
  • English
  • Beach towels
  • Designated smoking areas (fines apply)
  • Couples dining
  • TV in lobby
Guest Services
  • Snack bar/deli
  • Outdoor pool
  • Multilingual staff
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Tour/ticket assistance
  • Turndown service
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
Spa
  • Massage/treatment rooms
  • Massage - deep-tissue
  • Massage - sports
  • Couples treatment room(s)
  • Treatment room

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon
Child Policy
Children younger than 21 are not allowed at this adults-only property. all guests 21 and older are welcome. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Selita Michelle
Mar 24, 2025 10:51:39 PM
Review Score:   10
Summary: Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!
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Room Arrangement

Room Info Facilities
Luxury Suite, 1 Bedroom
Room Size: m2
1 King Bed
Luxury Suite, 1 Bedroom

General

Number of living rooms 0, Number of bedrooms - 1, Full-sized refrigerator/freezer, Microwave, Stovetop, Laptop-friendly workspace, Private pool, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Paper towels, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Deluxe Penthouse, 1 King Bed, Private Pool
Room Size: m2
1 King Bed
Deluxe Penthouse, 1 King Bed, Private Pool

General

Number of living rooms 0, Minibar, Number of bedrooms - 1, Location - top floor, Private pool, Number of bathrooms - 1, Private bathroom, Furnished balcony or patio, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Resort view, Bed count maximum 1
Penthouse, 1 King Bed, Private Pool
Room Size: m2
1 King Bed
Penthouse, 1 King Bed, Private Pool

General

Number of living rooms 0, Private bathroom, Furnished balcony or patio, No rollaway/extra beds, Number of bedrooms - 1, Separate sitting area, Location - top floor, Bed count minimum 1, Resort view, Bed count maximum 1, Private pool, Number of bathrooms - 1
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Private bathroom, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this K'uyen Boutique Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the K'uyen Boutique Hotel have a swimming pool?

Yes, this K'uyen Boutique Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in K'uyen Boutique Hotel?

Best-rates for the K'uyen Boutique Hotel starts from $98 per night with includes Toiletries, Entertainment, Kitchen, Ocean View, Laundry, Air Conditioner, Pool, TV, Accessibility, Transportation/Shuttle, Business Services, Wellness Facilities, Restaurant, Parking, View, Bedding/Linens, Spa, Bar, Guest Services, Breakfast, Internet, Designated Smoking Area with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is K'uyen Boutique Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the K'uyen Boutique Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the K'uyen Boutique Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the K'uyen Boutique Hotel?

Based on the information reported by the owner or manager, the K'uyen Boutique Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for K'uyen Boutique Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the K'uyen Boutique Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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