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Kataleya | Hotel in Tulum

6.0 (1 Review) |  1 Bathroom
Zama Hotel | Kataleya

Hotel in Zama, Tulum

Hotel with free parking, near Tulum National Park
This hotel features an outdoor pool, free self parking, and free WiFi in public areas.
Housekeeping is available on request.
Air-conditioned accommodations at Kataleya offer private pools and safes. Rooms open to balconies or patios. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool.

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Av Concejo Ciudadano, , Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
Private Pool
Balcony/Terrace
Bedding/Linens
Wellness Facilities
Toiletries
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Soap
  • Shower
  • Free toiletries
  • Shampoo
  • Toilet paper
  • Hair dryer
  • Towels
Bedroom
  • Air conditioning
  • Bed sheets
  • Safe
  • Private pool
Breakfast
  • Refrigerator
  • Kitchenette
  • Cookware/dishes/utensils
  • Microwave
  • Stovetop
Parking
  • Free self parking on site
Accessibility
  • This property does not have elevators
Activities
  • Outdoor pool
Entertainment
  • TV
General
  • English
  • Spanish
  • Mosquito nets
Guest Services
  • Microwave
  • Outdoor pool
  • Full-sized refrigerator
  • Kitchenette
  • Housekeeping (on request)
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Balcony or patio

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 10:00 pm minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Housekeeping fee: mxn 800 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Josephine
Oct 18, 2024 04:38:02 AM
Review Score:   6
Summary: The stay itself was great although misleading information provided via hotels.com. I thought I had purchased a large suite with five bedrooms however, instead I was provided with one suite on the first floor with three bedrooms and a second suite on the fourth floor of the hotel with three bedrooms so our group of eight girls had to separate when sleeping. Additionally, there was no housekeeping or room service options. The hotel is located in a safe and secured, but dirt road area in a one-way complex That made getting in and out a bit tedious, however it was safe. Lastly, unfortunately, my booking company Rotamundos, Shockingly provided me with the incorrect check-in information and I ended up staying in a completely different villa for my first night. It was very unorganized to say the least. Had I known all of this I probably would have referred to stay at a more traditional style hotel with room service and food as well as Bell hop on site, etc. just for comfort, especially when traveling with a large group or small children.
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Room Arrangement

Room Info Facilities
Deluxe Apartment, Pool View
Room Size: m2
9 King Beds, Queen Beds and Twin Sofa Beds
Deluxe Apartment, Pool View

General

Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 5, Number of living rooms 2
Deluxe Apartment
Room Size: m2
4 King Bed, Queen Beds and Twin Sofa Bed
Deluxe Apartment

General

Private bathroom, Pool view, Number of bedrooms - 2, Number of living rooms 1, Number of bathrooms - 2, Separate dining area
Deluxe Apartment, Pool View
Room Size: m2
9 King Beds, Queen Beds and Twin Sofa Beds
Deluxe Apartment, Pool View

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 5, Number of living rooms 2
Luxury Apartment
Room Size: m2
5 King Beds, Queen Beds and Twin Sofa Bed
Luxury Apartment

General

Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 3, Number of bathrooms - 3, Number of living rooms 1
Deluxe Apartment
Room Size: m2
4 King Bed, Twin Bed, Queen Bed and Twin Sofa Bed
Deluxe Apartment

General

Pool view, Number of bedrooms - 2, Number of living rooms 1, Number of bathrooms - 2
Deluxe Apartment
Room Size: m2
5 King Beds, Queen Beds and Twin Sofa Bed
Deluxe Apartment

General

Private bathroom, Pool view, Number of bedrooms - 3, Number of bathrooms - 3, Number of living rooms 1
Deluxe Apartment
Room Size: m2
5 King Beds and Twin Sofa Bed
Deluxe Apartment

General

Pool view, Number of bedrooms - 3, Number of bathrooms - 3, Number of living rooms 1
Deluxe Apartment, Pool View
Room Size: m2
9 King Beds, Queen Beds and Twin Sofa Beds
Deluxe Apartment, Pool View

General

Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 5, Number of living rooms 2
Deluxe Apartment, Pool View
Room Size: m2
5 Twin Bed, Queen Bed, King Beds and Twin Sofa Bed
Deluxe Apartment, Pool View

General

Number of bedrooms - 3, Number of bathrooms - 3, Number of living rooms 1

FAQ's

Is this Kataleya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kataleya have a swimming pool?

Yes, this Kataleya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kataleya?

Best-rates for the Kataleya starts from $181 per night with includes Pool, TV, Private Pool, Balcony/Terrace, Bedding/Linens, Toiletries, Air Conditioner, Wellness Facilities, Child Friendly, Internet, Kitchen, Parking with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Kataleya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kataleya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kataleya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kataleya?

Based on the information reported by the owner or manager, the Kataleya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kataleya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kataleya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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